Total nightmare. I booked this place and it seemed fine until the moment I arrived with my luggage: absolutely no one was there to welcome me, no check-in instructions, no access code, nothing. The host/contact person was rather responsive up until my arrival, but then completely ghosted me. I obviously tried to call many times and sent countless messages. Zero reply ever again. Friends who booked other units through the same host had received their instructions with no issue and confirmed the host was actively replying to them while deliberately ignoring me. It’s very clear the host forgot about my booking (or overbooked) and decided the easiest solution was to pretend I didn’t exist rather than fix the mistake. Worst host experience ever. Stay away.

新毛巾三天沒有提供。電器座是坏的。房子比其他的Rivergate 小。客廳沒有路台。不永不再來。

Comfortable and convenient location, will come again next time.

完全一個沒有品質的住宿經驗，房間清潔須要另外付費，還會斷水斷電，電梯又笨又慢，簡直就是到了一個極致，千萬不要入住

The rooms are neat and have a beautiful view. When I have any problems, they will help me very quickly.

The host Minh was the kindest host that I ever met. He didn't lose his temper even I got late for almost one and half hours due to the visa application and still treat me as well as he could. Everythings was ok within this price. I'll do a reservation again at rivergate if I back to hcmc.

Good price and hosts are very nice! The best things is pool and gym room you can use here!

地點方便，整潔，但可以有點改善，例如提供個人護理等設備.......................

Nice view and nice location. The swimming pool is awesome. Next to ground floor, there have 24hrs shop. It is convenience.

設備不錯，自己對越南熟的應該適合住，首次去的人大概會手忙腳亂，現場只有警衛，沒有配合的人員介紹流程，但總結來說還算不錯

非常好的體驗^^有什麼問題飯店馬上處理好，真的是非常貼心的服務^^

Nice location in district 4,but its nearly district 1 by walking distance about 15mins...but we called Grab car everytime, it just spent about 2~4 us dollars each time to everywhere,) safe and convenience. Building Surrounding local foods and small restaurant in the. back side after 7pm~12am open, Special thanks to the host` Minh` handsom gay whom has helped us a lot:)

I am very happy to stay here.This hotel is new and comfortable. Service is very good. Especially the hotel manager Mr. Mhin is very friendly who arrange everything for me very well.

Everything was great about this property. Host was nice and helpful. Would stay here again.

We didn’t end up staying at this property as the host never responded to provide check in instructions. No one was there to greet us at check in. Security did not allow us into the building.

Host never picked up their phone or communicate with me! They took the money without giving me my room, these people are scammers!

鍵壊れていた。机が無かった。部屋に入るのに1時間待たされた

1. the owner of the apartment requested me to move to a different room due to an “air conditioner issue”, which was an obvious lie, because he asked other friends of mine (who booked other separate apartments in the same residence) to change room for exactly the same reason. I had to spend a lot of energy and time discussing with him about this unreasonable request 2. A friend of mine, who booked a separate apartment in the same residence, could not complete check-in, because the owner didn’t share any details to him about check-in process and ignored all his messages on whatsapp. The owner also ignored all calls and whatsapp messages from me after this issue 3. I had to host my friend in my own apartment, otherwise he would need to sleep on the street…

They send me different hotel. Without my notarize. The worst thing is they send my information to someone else 😡😡😡

Location was amazing