Stayed 2 nights. Positives: Late arrival (22:30) was accommodated despite reception normally closing at 21:00 — appreciated. Good breakfast. Comfortable beds. Nice views from the property overall. Negatives: Pool access: key card did not work; when raised, staff insisted it did rather than resolving the issue. Room facilities: no tea/coffee, no water provided, and fridge not functioning. Ventilation: no effective ventilation, making the room uncomfortable in warm conditions. Temperature control: central heating still active with no ability to adjust, despite ~24°C outside. Bathroom: bath only, no shower — not practical, particularly for elderly guests. Room quality: no balcony, view onto car park, and overall lack of comfort or atmosphere (minimal décor, dated feel). Room allocation: the room felt like one that is used less frequently, raising questions about consistency in how rooms are assigned (e.g. weekday vs weekend stays). Overall: At ~€240 per night, the experience does not align with a 4-star standard. While higher-category rooms (e.g. suites) may meet expectations, the “standard” rooms fall below the minimum level of quality and comfort expected at this rating. The issue is not luxury—it’s basic functionality and comfort (temperature control, ventilation, working amenities, and responsive service).

Alles super

Perfect!

Alles top.

Grosses, bequemes Zimmer mit gutem Bett. Sehr gute Küche. Genug Parkplätze vorhanden. Sehr freundlicher und persönlicher Service. Aktuelle Baustelle etwas störend (aber natürlich nur temporär). Etwas wenig Sonnenschutz, wodurch der Balkon kaum nutzbar war.

Spacious but rudimentary rooms, with a lot to desire on facilities. Very nice restaurant, but view from restaurant was non-existent. Nice spa area, but missing some basic services. All in all a lot of potential. Has all the makings of being a very nice hotel, but is missing some finishing touches on a lot of facilities.

Great place to stay, extremelly clean, well arranged, friendly staff and ready to help. Very good restaurant, not too many options but they are changing the menu completelly on a daily basis! So for sure you will find someting new each time when you'll attend. The food quality is very good, starting from breakfast to dinner. Room impecably clean, everything very well maintained. The surronding area is very pleasant, on the Danube shore with hills around close to manh beautifully hystoricall small cities. A place to remember! Congratulation hotel team!

Staff was wonderful

Ein sehr schönes u.urgemütliches tolles Hotel mit sehr gutem Service.

Schöne ruhige Lage. Ohne PKW läuft man ins Zentrum ca. 15 Minuten. Mit PKW natürlich alles besser. Zimmer ok, sogar mit Upgrade

Everything was very good

Angenehme Atmosphäre, schöner Ausblick

War Ok!

Sehr schöner Aufenthalt für die Durchreise. Nette kleine Wellnessanlage neu und sauber. Zimmer trotz Straßenseite nachts ruhig. Sehr gutes Frühstück. Allein der Empfang nicht ideal, da im 1. Stock. Die Junge Rezeptionistin sehr reserviert und wortkarg.

Our both rooms were extremely hot & couldn't sleep week at all. Ask front desk manager to change our room with an air condone , they claimed it wasn't available. What a waste of $165 a night on a cray hot hotel room. Their breakfast was great but I wouldn't recommend staying in this hotel unless they offer air conditioning room in a hot muggy summer days.

Pool a little small in relation to picture on website. Information on room indicated a bath but only a shower available. Not sure if room had air conditioning...not visible nor sign of a control. SPA was excellent.

Lage des Hotels

Reise in die Wachau.

The hotel was lovely as was the staff. The room was large with a great view of the Danube. The bed was very comfortable with nice linen. Bathroom and shower were great - very roomy. Hotel was very clean. We had dinner in the restaurant and it was one of the best meals we had our entire trip. Breakfast was excellent every day.

Large, yet cozy feel of country hotel with wonderful breakfast room with outdoor terrace. Modern rooftop swimming pool with a so called relax spa zone designed for adults. Family vineyard and products featured. We had hoped to leave our car at hotel and walk in and out of Durnstein but the half mile walk was on an unlit and very busy road.