上層床位的樓梯有點難爬，其他都挺不錯的

Staff are very polite

Receptionist is friendly, high quality guests, although is capsules, the bed is comfortable, I had no wake up in between the night.

It’s clean and easy. Also nearby subway station.

入住時放行李的帶鎖置物櫃都在維修不能使用，週六夜晚突然漲價成平日的兩倍，覺得這個價錢都能去住市區單人間了

Good! Employee is very nice

Hope clean early and not talk to much😖

Great!

Yes

Clean. Friendly. Comfortable. Sharon stayed late to make sure I arrived ok and got settled. Thank you.

Staff very helpful, my first-time staying in a pod!

I really liked the small sleeping pods and the super friendly staff. What I didn't like was that toilet and shower cabins are in the same room. Showers would have been much better with quite some more room (to leave your stuff while showering).

Very clean as described

Capsule hotel should have beds that are enclosed, not just hidden behind a curtain

Friendly staff and good location for shopping n airport. Affordable place to sleep

Let me start by saying the owner/ staff on duty was great and accommodating. But the property photos are misleading. When I arrived late I didn’t feel safe and actually chose to stay up all night at the airport instead of the pod. The idea of sleeping in a bed next to strangers with no security on staff on duty… and a curtain in between didn’t feel right, so I left. Expedia also doesn’t list their policy that if you book after 8pm and are arriving after midnight you can not check in. Only once I bought and paid for it did I receive that information in an email. The only reason I even considered a low-grade hotel was because I only needed it for a few hours to sleep between flights so that information should’ve been provided before I booked. Perhaps for some this type of stay is adequate, but for me, I would never consider it again

Hotel not as described, dirty and noisy. There are blind closures so light comes through and people can see you getting changed. Dirt, hair, and sanitary towels everywhere in female washroom. Poor service at reception. Limited light switches and lack of noise insulation. Asked for a refund but was denied.

I had a great stay for 2 nights. My only concern was the Female Restroom which wasn't secure so a member of the opposite sex could easily access this area especially in the shower area. When i was showering, i felt quite vulnerable. There was a tv mounted in the kitchen area but was told it wasn't working.

Near a mall and the richmond train line. All in all a great experience.

To stay upstair, to go down is kind of dangerous, and boiler noise on the ceiling is so loud, ear pad even doesn't work, now it's 5am, I still can't sleep.