非常有渡假感的飯店，有單次性車站來回接送。下次再到策馬特，會再選擇的飯店。

在知名的滑雪區，很難得會有這麼大的房間，住得很開心很舒服！

a very friendly and lovely hotel and easy to take photos for Matterhorn sunrise.

Hotel Firefly is a cosy, boutique hotel with a personal touch. A hand-written welcome note with complimentary fruits were in the room before our arrival. Front desk staff were friendly and helpful, showing us around the room to ensure we know how to operate the facilities and giving us a lot of tips about what to do in Zermatt. The room was spacious and very comfortable. Daily breakfast in the room was a special treat.

Our party of 9 three night stay in 2 Maxi Suite Panorama rooms was extraordinary. From our first contact with Nastasja through Expedia messaging, who was extremely responsive, arranged for pickup at the train station, early check in and a tour of the facility, absolutely made our arrival delightful. The hotel and rooms exceeded our expectations with spacious 3 bedroom suites with 3 bathrooms, a large living room, full kitchen, and beautiful views of Zermatt and the Matterhorn. Top this off with the friendliest staff we encountered in Switzerland, a first class spa with steam rooms and saunas, a large pool area plus a delicious made to order breakfast brought to your room at the time you desire, made this a truly memorable vacation!! We highly recommend booking your stay at the Hotel Firefly as you will absolutely love every minute of your stay!! Thank you for the memories Hotel Firefly!!

Love the property. Zermatt is so cute. They transported us to and from the train. Matterhorn views were amazing.

Everything about this hotel was perfect!

Mega gut, sehr freundliche Mitarbeiter, toller Service

Everything was superb from the room, staff, facilities and ambience of the hotel.

This place was

Very nice breakfast, room is cosy and clean. Staff is friendly and helpful.

Melhor atendimento, qualidade do quarto, acabamentos, café da manhã. Recebe-nos upgrade sem pedir. Tudo maravilhoso

Absolutely gorgeous hotel - we rented the suite that has three bedrooms and it was so perfect and well stocked for our group. We had a cozy living room with a fireplace so we could all hang out after a long day of exploring. The views were excellent, great location & walkable to everything. It was very hot in the bedrooms - doesn’t seem like the AC really worked (in any of the places we stayed in Switzerland) so maybe adding fans in the room would be helpful. Had some laundry done and it was outrageously expensive. The other thing only thing I didn’t love was the clear glass shower stall, which offers Little privacy, but besides that it was close to perfect. Bar, hot tub, pool etc all beautiful. Would 10000% recommend and would stay again!

Amazing! Will definitely stay here again!

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Hotel Firefly was one of the most perfect hotels my wife and I have ever stayed in, truly! Upon arrival the front desk walked us around the property showing us the complimentary spa area which we used each day to warm up in the evenings. Our bags were in our room when we arrived and the room even had a small kitchen so we could make a couple meals which was nice since we were almost two weeks into our vacation upon arrival. The breakfast being served in your room was amazing as well to let you feel like you were home. The location is fantastic and the room was clean and well prepared. Will never stay anywhere else in Zermatt when we return!

Amazing in every way!! If I could give it a SIXTH star, I would!!!

Lovely hotel and staff was super helpful!

Amazing stay!!

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