总体来说这是一家不错的家庭旅馆，老板员工比较客气，但是我们入住时遇到了小小的不愉快，我们预订了2间双人间及1间三人间各2天，结果到达时酒店说网站只预订了各一间，另外一间只能安排到其他宾馆，电话30多分钟与网站沟通的结果依然如此，不知道是网站的原因还是酒店的原因。

除了沒有電梯要扛巨大行李上下樓梯很辛苦之外，飯店什麼都很好。包括餐廳食物也非常美味。

這是相隔2年後我再次入住的飯店, 飯店整體上都算不錯, 但是有位男性服務人員 態度不佳, 2 年前我們入住的時後, 這位男性服務人員就很嚴肅的告訴我們房間內 不可吃泡麵, 但是飯店其他女性服務人員並未如此要求, 且態度親切 相隔2年, 5 月底我們一行15人再次入住, 由於半夜同行友人肚子餓, 因此 到分配在格隔鄰築物的另一友人房間吃泡麵, 這時飯店這位男性服務人員, 竟然如幽靈般, 躲在路邊陰暗處, 然後突然冒出來告訴想吃泡麵的同行友人, 不可吃泡麵 這家飯店因為這位男性服務人員, 因此被我們一行列為以後拒絕入住, 另外也提醒 其他想入住此飯店的人千萬別在房間內吃泡麵

Nice hotel. Classic feel. No elevator which is a challenge if you have large bags. Great breakfast. Staff was nice but had a bit of that European condescending feel. Location is fantastic.

This location is primo!!!! Just a few minutes walk from the train station. Staff was very friendly. Very authentic. Loved our stay here

We stayed in the separate studio across the street that has cooking facilities. The room was relatively clean, but there was a lot of dust and dead insects visible on the part of the wood bed frame near our heads. The fridge wouldn’t stay closed and the hair dryer didn’t work. Our bathroom sink soap dispenser was empty and it did not get refilled for the 4 nights we stayed, even though I requested a refill on day 2. If you can live with all this, you cannot beat the location for convenience to town and the buses. The studio unit is below the street level so very quiet. The breakfast is ok, although this is a very busy hotel and they were constantly running out of cups, silverware, etc. during the breakfast hours. We had one dinner in the hotel (at an inside table) and I’ve never dealt with so many flies. Sit outside at this restaurant if you can. Lauterbrunnen was the highlight of our visit to Switzerland despite this hotel, but if you can afford something better I would.

The location of the hotel was great and we had an amazing view from our room. The rooms however are dated and the bathroom was extremely small. The staff was courteous and helpful.

Breakfast was pretty good, room was decent

We are very disappointed with our experience at Hotel Oberland in Lauterbrunnen. The service quality was extremely poor. During breakfast, there were no clean plates left, the bread was finished, and the eggs were also finished. We informed the staff 3–4 times, but nothing was refilled for a long time and no proper solution was provided. In addition, the entire hotel smells very strongly of cheese, which made our stay very uncomfortable and unpleasant. Considering the price and reputation of the hotel, this level of service is unacceptable. Unfortunately, our experience did not meet even basic hospitality standards. We hope the management takes this feedback seriously and improves the service for future guests.

Great location and view from our room.

Clean room, good breakfast and nice staff. No elevator if you have mobility issues.

Great place, everything I needed. The staff were so nice and helpful.

We were very pleased with the informative welcome we received. The room was perfect for us with ample suitcase space. The breakfast had many offerings and options. All that I tried were very good and fresh.

가성비 좋은 숙박이었고, 아침식사도 좋았어요

Very clean!

Ótimo atendimento.

The staff were helpful and friendly. Room was ready early so they allowed me to check in as opposed to waiting for normal check in time which saved worrying about temporarily storing my luggage.

Todo excelente, me hospede allí 2 noches. Me hubiera gustado quedarme muchas más

Perfect

Such an amazing view, super nice staff, loved staying here!