very good👍

I paid extra for a "sea view" room and was given a room with a tiny partial view. Turns out the hotel does not have sea view rooms at all, because they are not ocean front - there is a building in-between. They are working to fix the advertising to reflect reality, as I was told. Our room also had a large hair ball in the bathroom at check in and the mirror had large rust stains on them. When the front desk was notified, they said they would fix the mirror and the cleaning for us while we went to diner. However, after dinner the hairball was still in the bathroom and the mirrors were not fixed/changed/cleaned. The next day the manager contacted me and apologized. Offered a 15% discount and free breakfast during our stay. Upon check out, the 15% discount was only applied to 1 night and the extra night we had to extend due to family reasons was offered at an even higher rate than originally offered. Overall, the quality level of the rooms is mediocre with very noise rooms. You can hear doors slamming and you can hear people going thru the trash bins outside to collect bottles.

The Place was a great home away from home hotel experience. The staff at check in was extremely friendly and helpful and the room was clean, bed was very comfortable and the hotel itself was well maintained. The restaurant in the hotel was always very active and the food was great. The only complain would be the restaurant service was very slow, otherwise - it was a wonderful stay.

Hotel excelente, acomodação excelente, ficamos na suite Junior, café da manhã excelente com várias opções. Enfim eu recomendo !!!

Did not clean clean the room for my last night

Quarto ótimo, com cozinha bem equipada. Limpeza realizada todos os dias. Recepcionistas gentis. Nos indicaram motorista para nos buscar e levar ao aeroporto que foi muito educado e cuidadoso. Tivemos uma estadia excelente.

Nice rooftop terrace, as well as the building itself. Rooms with kitchenette are great to have and spacious!!

I loved this hotel. It was more like an apartment and has everything that you need for a comfortable stay, including a lovely balcony and a separate sitting room. The staff was also super friendly, bed was comfy, kitchen has everything I needed. I will definitely stay there again. (Side note, I didn’t love the restaurant next door. I’d skip adding breakfast to the reservation as it’s cheaper locally).

Very nice and clean place - highly recommend to stay! spotless!

Very nice and clean place - highly recommend to stay! spotless!

Very clean room and we got an upgrade to have a balcony which was wonderful! The pool and roof is beautiful and comfy as well.

Room was clean. Loved this place, I'll come back.

No arrienden el estudio con terraza. Tiene cuatro equipos de aire acondicionado los cuales salpican agua a las sillas y mesa de la terraza. Al reclamar me ofrecen una pieza supuestamente de mejor categoría lo cual es mentira (de hecho es más barata en los sitios de reservas)

Equipe da recepção muito educada e eficaz!

Wie immer sind wir sehr zufrieden!

Great location, lovely property. Top floor has a lot to offer. Great view of the city and a cool place to chill/relax. Very friendly staff.

Muito bom serviço de quarto ! Cama ótimas ! Espaço muito bom !

Habitación impecable, excelente atención del personal. Solo no pude agregar desayuno estando allá, pero se puede comprar en el restaurant sin problema.

um verdadeiro apto, café da manha bom, limpeza e conforto nos quartos......só o banheiro que poderia ser maior...mais não foi problema.

Amazing place to stay. The hotel staff is superb, so helpful and accommodating. The rooms are spectacular!! The neighbood is perfect and confident to everything. We will never stay anywhere else in Santiago. A must stay… you will not be disappointed.