This is a conveniently located motel, ample parking. I stayed for 5 nights. Room was smaller but ok, had what I needed - decent bathroom, decent bed, fridge, coffee maker, desk. TV was old and small. Taking 3 stars off for customer service:
1 - electronic lock stopped working on day two - Office person quickly re-set it, and said it has to be reset as code expires at certain time: this was not - but absolutely should be - mentioned at check-in, so the Customer is not caught off guard.
2 - During booking it stated house-keeping was included. No house keeping on day one, no house keeping on day two. Checking with Office - person said no, house keeping is on-demande only - but no problem, asked what I needed and said will delivery next day.
3 - Next day - someone accessed the room, as the curtains were open and light was left on, but nothing was touched - no fresh towels (asked for), no new coffee supplies (asked for), rubbish bins not emptied (asked for). I went to the Office to enquire - young lady there had no idea, she was unapologetically lovely, so I asked to pass my discontent to the Management and let it go...
It seems the place is mostly used by one-night standers passing by, so Management is taking an easy approach, and perhaps it is ok to stay there for one night.
I have another multi-night trip to town in October, but will not be booking this auberge.
