Near the train station and the staff are friendly and glad to help.

浴室僅供應洗澡的沐浴乳（還是一小包、一小包的，大約四包）。其餘都沒有。

預約入住三人房，去到酒店給我們五人房間，房間很大，光線充足，有空調設備及大露台，美中不足是靠近馬路，時常聽到汽車聲，早餐不錯。

Clean room, very friendly and helpful staff,

O café da manhã foi muito fraco, faltando até pão no dia 12 de janeiro. As frutas não estavam frescas. No dia seguinte à minha chegada, fui fazer uma solicitação a um funcionário da recepção, que só chegou após às 10 horas, e ele foi muito grosseiro comigo, a ponto de eu lhe pedir calma. Muito triste!!

Das Hotel hat genau meinen Erwartungen entsprochen. Die Lage ist zentral und nahe am Bahnhof, das Zimmer war sauber und zweckmäßig. Besonders das freundliche, hilfsbereite Personal hat meinen Aufenthalt sehr angenehm gemacht. Ich komme gerne wieder!

Mycket trevlig och hjälpsam personal i receptionen. Perfekt läge några hundra meter från järnvägsstationen. Fint med balkong. Märkligt med duschtvål i små engångspåsar. Lite mager frukost

It was great. The furniture and decor was little bit outdated. The emloyees were lovely. Location of the hotel is great, close to the station.

No hand soap and the emptiest pillows I’ve ever rest my head on but at least you get free public transport for the duration of your stay

A very basic room which did the job for one night. Quite aged and could do with a refresh. They also asked for a deposit for an adapter which I thought was not very good. The location is close to the main station and walkable into town (down a steep hill).

Super clean and tidy, wouldn't believe this place is only two stars.

Good location

I had a nice stay. The staff were very friendly and set me up with a free local transport card. The breakfast is very good and fair priced. Location is excellent if you want access to the main station. No complaints at this price point.

駅からも近く便利に滞在させて頂きました。

Great location, clean, friendly staff.

Convenient 5-10 mins walk from Lugano train station the hotel is located next to busy street. Either the infrastructure is too old for the prices or the prices are too high for the 60 yrs old furniture and amenities.

Hotel a 10 minutos a pie desde la estación de buses, a 8 minutos a pie de la estación de trenes y del fonicular que te baja al downtown. Personal amable, habitación limpia, pero sencilla. Solo cama, baño y TV pequeño. No café, no plancha, no blower. Tiene aire acondicionado, ascensor, agua caliente en el baño. Solo estuve 1 noche y ofrecio justo lo que necesitaba. Parada de autobuses al frente del hotel. Área y pueblo seguro, buses puntuales y habitantes cordiales.

Kein Klimaanlage !!!!und Balkon. Zimmer sehr laut wegen Strasse. Unmöglich bei dieser Hitze mit geschlossenem Fenster ohne Klimaanlage zu schlafen.

Un lugar digno para descansar después de una semana recorriendo diario lugares distintos de Europa. Habitaciones grandes y en buen estado

Die Lage passt und ist gut mit der ÖV erreichbar - Preis/Leistung stimmt nicht. Zu teuer für ein doch schon sehr in die Jahre gekommene Unterkunft wo von 23 bis 07:30 Uhr kein Personal anzutreffen ist - heisses Wasser für Teekrug ist bei einer frühzeitigen Abreise nicht zu bekommen, da auch kein Wasserkocher auf dem Zimmer.