Super wonderful place and would come back but a few constructive suggestions/complaints especially for first timer visitors like us:
Could use a copy of the shuttle bus schedule including a map with stops in the welcome packet. This should include where to pick up the bus in town center as well bc it’s not the same as drop off location. This made the first day more complicated then it should have been. The welcome packet did not provide the security code for pool/hot tub despite being told we did; missing pages? No hair dryer or keurig machine. Also no water repellent shower curtain lining (curtain was made out of cotton fabric) and the tub did not drain well.
Could use a better map of the facility including where both pools were located and shuttle stops (like I previously mentioned). Cable tv did not work but for us, not a big deal. WiFi password on page 1 of our welcome packet was not correct but we found someone had hand written it on the last page. No two light bulbs matched so when dimmed one went dark while the other dimmed. Pull out softabed was super uncomfortable and old; should be updated to a memory foam mattress. Lots of complaints but the place was very clean, larger than we had thought and the shuttle bus (once we figured out the schedules and drop offs) was the best perk.