Clean modern room, breakfast included (eggs) And the staff is very polite

La atención del personal fue maravillosa.

El baño tiene las llaves de regadera y lavamanos oxidadas. No hay elevador y para una persona con problemas de mobilidad, el que el desayunador este en el 3 piso es un problema. La recepcion pasa vacia la mayoria del tiempo. Los colchones de las camas, son demasiado blandos.

The room was very clean. New sheets and towels. The AC and hot water worked just fine. And no one bothered me (-:

Check in rápido, habitaciones cómodas, muy buena ubicación cerca de supermercados y restaurantes, a 10 minutos de la central de autobuses, desayuno delicioso. Volveremos ahora con la familia.

I feel bad giving the Muyu Tulum a bad review, the hotel is really nice, and the staff is terrific. The hotel itself is clean, well and designed. But the property itself has the bad luck of being situated at what has to be the noisiest corner in Tulum. Trucks, cars and people are scream by all day and night. And when the traffic finally lets up, it’s the local bars and clubs blasting their music until the early morning hours. If you’re a very hard sleeper, you’ll do well. If not, you won’t sleep for six nights like me.

This is a great hotel.

Sehr gutes Hotel an perfekter Lage in Tulum Downtown. Das Zimmer war sauber, aber nicht sehr geräumig.

Very sweet and accommodating staff. Great room and location of hotel :-). Would stay there again

Quite an ordinary hotel with small rooms, little character, and few amenities, although the staff was helpful enough. The location one block from the main boulevard was surprisingly noisy and there was construction going on -- this is not the best area of Tulum to be staying.

Quite new, modern place in the heart of Tulum proper. Our room was on the “smallish” side, yet still comfortable. The front desk personnel were very helpful, A++.

Su ubicación

It is a very clean and beautiful hotel. Close to everything I needed. The employees were super nice and inviting..

Good hotel, just very noisy. Clients come in at all hours screaming and not very careful of others.

Very clean rooms, new hotel, friendly, helpful staff, good location. Enjoyed our stay very much. Could use a little less bleach during cleaning of the bathrooms, but you know it's clean!

Buen servicio al cliente

The hotel was very clean, incredible staff and overall an excellent experience. Only downside was there was only a very thin sheet on our beds, so with the A/C on, it got chilly. A duvet would be amazing, but aside from that, outstanding!

Me gusto el hotel es cómodo cuenta con estacionamiento afuera del hotel pero es seguro el personal es amable. Volvería a hospedarme. El desayuno es continental no es mucho pero está bien para resolver.

El estacionamiento está fuera del hotel, las habitaciones muy ruidosas, las cortinas muy transparentes, las camas muy incomodas, el desayuno horrible, las mesas sucias y pocas medidas de precaución vs covid

Cute spot, good location, available parking, nice staff!