Great service, breakfast, location!

The lodge was a simple bare bones property, but the staff was pleasant and helpful, the complementary breakfast was nice and the view from the dining room was magnificent. The only comments are that the shower area was too small, there was no in-room refrigerator, the view from the room was of the construction next door and there were no face cloths available. We were only there 2 nights so it was ok for the short stay.

Wonderful, quaint family owned hotel. Everything you need with the kindest staff. We checked in late night- be sure to mention it to the staff and they helped us with so many details in our short stay. Our only hesitation was a concern that after reading some reviews the hotel might be further from the main downtown area in Zermatt- psssh, perfect location just a short walk (and thats from a suburbanite american) from everything. Plus, gorgeous views right from our room. The pictures are exactly what you get in person, maybe even a little better. Glad we chose to stay here.

The view of the Matterhorn is unobstructed and simply amazing. The breakfast is delicious. The sauna is incredible and the gym is totally satisfactory. And the hospitality warm, helpful and professional.Two minute walk to the gondola. 10-20 minute walk to anything in town.

If you’re looking for a budget-friendly, convenient stay near the Matterhorn gondola, this family-run hotel is the perfect choice. The location offers easy access to the bus, making it incredibly simple to get around. The staff are exceptionally kind and welcoming, making you feel at home from the moment you arrive. The atmosphere is cozy and warm, with a genuine sense of care in everything they do. It’s clear that the owners take great pride in their hotel, and their attention to detail truly shines. I can’t recommend this place enough for anyone planning a visit to Zermatt. I plan to return every year if I can—this hotel has become my go-to spot for exploring the breathtaking Matterhorn!

Staff was gracious and welcoming.

The view of the Matterhorn was worth the price! Breakfast was great and the front desk staff was so accommodating and welcoming. The room we got was very spacious and I’m still dreaming of that balcony. Just an FYI, it’s an uphill walk outside of the city center. This place made Zermatt such a lovely experience.

Zuvorkommend, freundlich, sauber - perfekt. Liegt unmittelbar an schönen Ski- und Wanderrouten. Und das Highlight: Matterhornblick !

Very comfortable rooms, near the trams up to the mountain, Spectacular views of the Matterhorn.

Absolutely gorgeous stay and staff so friendly! The view of the Matterhorn, simply amazing!

Very close to Matterhorn Express

This is a good place but they advertise that they have a bar. Well, they have a bar but they do not staff the bar, so that's a bit misleding. The hotel is right next to the Matterhorn Express Cable car station but there is little noise from that facility. It's a bit of a hike from town but not bad. The room was clean,every thing worked and there were no issues.

Incredible location right in the middle of the old town. Open air market each Sunday, Tuesday and Friday.

Pete the Front desk manager is really very good. provided us with a lot of the information. He’s so nice.

Wonderful place to stay everything was updated room bathroom. Great view of Matterhorn. I enjoyed the stay. Thank you!

Perfect location.

Hôtel à conseiller calme et proche des restaurants et télécabines pour le petit Cervin

Magnifique Zermatt est une destination de rêve. C’est formidable, un paysage unique au monde

A long walk from the train station, but a beautiful view of the Matterhorn when it’s out of the clouds

Sehr freundliche Gastgeberfamilie. Ruhige Lage, der direkte, grandioser Blick vom Hotelzimmer aus auf das Matterhorn.