We had two adjacent rooms and loved the evening fire and hot water bag as wind down service. The kitchen was accommodating when we requested vegetarian meal for our toddler. The staff were very nice and we loved the beautiful grounds and vegetable garden.

This hotel is a must. The entire property is an art piece, each detail is absolutely stunning. The attention from the moment we got there was perfection. Each staff member was so friendly, professional and helpful. The rooms were beautiful, comfortable, and had everything we needed to be comfortable for our stay. Each night our beds were warmed with hot bags and a fire started to warm the room. Breakfast was a dream with attentive staff, quick service, and fresh, delicious food. The property was breathtaking and so beautifully manicured. My family member’s wedding was out of a fairytale in this beautiful property. Cons: nothing noted! Conclusion: I would love to stay here again and would 100% recommend.

Hacienda Cusin came highly recommended and it did not disappoint. From check-in to check-out, the staff was friendly and the property very clean/well maintained. Would highly recommend this property for anyone looking for a peaceful, relaxing stay with plenty of amenities.

Wonderful place. Great service and attention to detail . Food was superb

Beautiful property, fantastic meals, and a wonderful staff made this trip a delight! Highly recommend this Hacienda!

Excelentes instalaciones y el servicio es lo más destacado, sobre todo del personal del restaurante

Hermosa simplemente hermosa

Wonderful property and extremely attentive staff

Cusin es maravilloso. Sigan ask

Très belle authentique hacienda dans un merveilleux parc. Repas très agréable, feu de cheminée allumé en soirée dans la chambre lors du room service. Beaucoup de charme et très romantique.

It was clean and pleasant but there was no wifi in the room

hubo cambio de habitacion

Lugar bien conservado e interesante

A charming hacienda with beautiful grounds. It is showing its age in places but is generally well-maintained. Thoroughly enoyed the fireplaces for cool mornings/evenings in the restaurant, drawing room, and our room. Service was excellent. The horseback ride with Ubertero was a highlight of our stay. A great place to stay in the Otovalo area.

This Hacienda is very beautiful and well-maintained but the room wasn’t good. The room needed a lot of upgrades the bathroom was totally outdated. There was no hot water. I really enjoyed the garden so it’s worth to stay only one night to enjoy the surrounding and the garden but the room was very disappointing. It needed major renovation. The bathroom looked like a one star motel’s bathroom. Also do not book any activity with them, They overcharge terribly and it’s a total rip off. For example hire a taxi and ask the driver to wait when you finish your hike, it costed me $30 versus $120 that the Hacienda charges.

Beautiful hacienda with well appointed rooms.WiFi very slow or almost not working l...elegant garden and ground. At the Time of check in, staff thought my booking was canceled...at the time of checkout I had to show the Orbitz confirmation as the charge is different from confirmation. In the end it was resolved to my satisfaction. Overall a very pleasant experience!

A great place to relax and enjoy.

It’s a beautiful property set in a historical mansion from 1620 it offers great hotel, gastronomic services!

Me gusto el ambiente de Tranquilidad y paz que se respira en el lugar, que no me gusto el área del Monasterio esta descuidado en sus áreas comunes

Wonderful location and an amazing natural friendly staff. Highly recommend