Pro: Very convenient location. Con: Towels very worn, replacement long overdue.

tadellos

Really like this hotel.

Adorável

Perfect location although the parking was confusing in part b/o location with most streets being pedestrian only streets.The breakfast was abundant and fresh.

Nice place. A bit pricy. Parking only in park garage nearby. Make sure front desk gives you good direction. Garage hard to find otherwise. Contrary to Expedia listing, parking is 20 Swiss francs.

Staff was amazing and helpful and friendly.

Excellente situation, personnel très agréable, j’ai vraiment apprécié ce village aux façades magnifiquement décorées dont les enseignes sont de toute beauté : juste lever la tête.

The front desk lady was very helpful and welcoming. The breakfast lady was also very accommodating. The room was tidy and well equipped. Overall super happy with all the friendly staff and the fantastic environment.

This hotel was centrally located, an easy walk from the train station. The room was attractive and clean. There was a person at the desk to help check in and out. We enjoyed our stay.

Loved walking around and shopping in charming, old Swiss Appenzell as well as the variety of restaurants. Our room was comfortable and the owner and employees’ attention to details made it special, like a terrarium in the bathroom, good breakfast included, limited parking in their lot, and a large selection of tv channels.

Schöne Zimmer Tolles Frühstück

Super convenient, 3 minutes walk to train station and also in center of town. Room is clean and breakfast is very good.

Nice staff! They accomodated our late (after 8 pm) arrival (traffic) and arranged a reservation for an excellent dinner at their nearby sister hotel, Romantik Hotel Säntis (last food order 9:00 pm). Everything is very clean. Centrally located in the pedestrian zone. Public parking (Brauerei Platz small lot at intersection larger parking lot furthet down. Coins to pay for parking no credit card). Appenzell is a wonderful place!

Great hotel right in the middle of the shops

Great staff!

We needed help to make a health care decision. The receptionist went above & beyond to help us navigate another unfamiliar country’s health care system. Breakfast was good. The comfort of the bed was very good.

Beautiful hotel in a beautiful city. The bed is very comfortable.

Desayuno muy rico

The staff was excellent. Very helpful in providing directions. Provided us with a room fan when we requested one in the heat wave. Good location near most of things you need when visiting Appenzell.