Cool hotel, Lovely breakfast

Manager quite awful. I had called each of the three days prior to arrival. I spoke with a night manager and booking agency. We a post midnight check in our reservation was dug from the trash where we found our room number changed multiple times. He said he had talked to us and read notes from other emoloyees. Another employee said they would document the information. The day manager began questioning me after going to get my fiancee water as there is none provided at the property for under 4$ for a small bottle. I explained I was staying and was about to speak with them, but was intercepted asking where I’d been, what I was going walking in and not greeting them, again after coming back and forth six times. Every employee told me if I had booked direct through them they could help. This day manager said it’s impossible to book through them it must be done through an agency? I mentioned “help” and was told “this word does not meet the conversation” after looking up my reservation multiplie times I realized it was time to check out. There was nothing polite, personal, or meeting a degree of common human decency. I stayed a total of 10 hours, two spent trying to get my room. It was not the room I booked. Nothing that had been said on the phone or in any previous conversation applied. Manager admitted to be bad at English, but the word help does not apply- RoI perhaps. Many cobwebs in my room which I suppose is why I got it. Template matches outside. Do not recommend.

everything was good and the plus is the breakfast-lunch until 1:30 pm so you can sleep a little more and don’t miss the food :))

Tudo muito bom, a única coisa é que nosso banheiro do apartamento era PCD então não tinha box e molhava todo o banheiro na hora do banho.

It was great 😊 a Special Hotel full of kindness and friendly easy Check in & Check Out.chill& realax in every corner.The Brunch delicious❤️

Staff was friendly, room was excellent

Staff very unreasonable

Our room was huge, it felt like an apartment. We was truly over the moon with it. Also, “brunch” is on from 8am until 1pm so we made use of this and it cut down on spending as 2x meals was ate in this time. Brilliant find

Excellent séjour rien à ajouter

Good

Wir waren waren sehr zu frieden und empfehlen es auch stolz weiter.

bene

Rummen upplevdes inte vara tillfredsställande rengjorda. Under vår två nätters vistelse utfördes ingen städning, och samma handdukar användes under hela perioden. Vaktpersonalen uttryckte hot om att tillkalla polis och avhysa oss på grund av påstådd hög musik, vilket i själva verket kom från ett angränsande rum. Vaktens beteende, inklusive misstänksamma blickar vid våra in- och utpasseringar, upplevdes som obehagligt. Frukosten höll inte önskad standard och utbudet var otillräckligt.

Nah am strand alles gut nur pool war ab und zu nicht sauber und man durfte keine musik laut hören bzw keine musik allgemein hören im poolbereich

It was clean Staff where very blunt No help to check in, just pointed at the computer to do it ourselves. We stay in this area a lot but would not stay here again

Excellent staff, location and buffet breakfast

Nice hotel, clean and mostly modern. The staff were friendly and helpful. Unfortunately there was no parking but we managed to find some around the hotel. Overall a pleasant stay and in driving distance of nice beaches and other areas in Mallorca.

Todo perfecto, pero en la limpieza deberían profundizar un poco más.

Die Unterkunft war insgesamt gut, jedoch war das Frühstück enttäuschend. Der Schinken roch unangenehm und wirkte, als wäre er nur kurz erhitzt worden. Hier besteht definitiv Verbesserungsbedarf.

Booked a short stay fro Saturday 17th August to Wednesday 21st but checked out on the 20th , Got to be honest the hotel is clean and comfortable, the breakfast brunch is fine and you can use it as much as you want even the the selection is not enormous, The reason I checked out ?? For two continuous nights the fire alarm sounded numerous times ( over 10 on Monday night ) all through the night with the latest one 4am On Sunday morning, after gritting teary I finally went to reception to see what was going on and was met by security guard who made me laugh by packing me to be quiet, like as if anyone was actually sleeping through all the noise ! Was told it was due to people smoking in rooms but they don’t do anything about it , Went to see the manager next morning who couldn’t be found and was met by Raquel the receptionist who basically just made anything up that come in to her mind , clearly a master of Spanish fire regulations , oh and boy oh boy they don’t like you complaining they she was so dismissive and rude beyond belief, anyway the point I was trying to make is who knows when the alarm is real and when it is a false alarm, nobody moved when the alarm sounded so what happens if there is a fire for real ???? They did not get the point, so beware they know people smoke in the rooms but do nothing and think the alarm sounding all night is acceptable, it’s not and if there was a fire you wouldn’t know any