We were kept awake until 2am with very loud music and shouting from nearby bars/clubs. Turns out Neath is a party town on weekends. I had to get up at 5am the next day so it was an awful stay. When I complained to the hotel they told me that I should have asked them for ear plugs. Avoid like the plague unless you’re a reveller

Very nice big room Nicely updated and big tub

Great service and very friendly staff. Room was great value for money.

Allocated family room for three of us,so plenty of space,staff on reception were excellent,very friendly and informative as were bar staff.Unfortunately they only offer continental breakfast

Room was clean and modern. Room was cold though and took time to work out how the aircon worked. But apart from that very nice

Fantastic Hotel Fantastic Staff Perfect Room Staying again next week Am going again next week

Faultless

Friendly staff at check in, bar open until 3 for guests with great selection of beers on tap. Nice room. Good value for money hotel.

Very nice stay at this historic inn. Clean, comfortable rooms with amazing staff. Lunch and drinks at the lounge were very good. It’s a building built near the late 1600’s (as I was told) but has been well maintained and it’s in a great area of town. We’d recommend to anyone.

Great hotel

Unfortunately tv didn’t work and found someone’s sock under the bed as well

Breakfast was terrible. Billed as ‘continental’ but was a couple of loaves of cheap white sliced bread and re-slided cheap cheese. Both the sort of thing you’d get from a ‘Happy Shopper’. I would have made some toast but there was only one ‘two slice’ toaster for all the residents. No bread rolls, croissants, cheese selection etc.

Very limited breakfast options by 9am (when I went for breakfast)

Average rating overall. The mattress was cheap and springy. There were several hairs on the bed and around the bathroom. Breakfast was continental, not cooked.

Clean. No bedside light. No soap dish in shower..Staff helpful and friendly.

Older building with a few quiks but when the lady who checked me in saw I was very tired she upgraded my room at no cost. Parking is not on site but close. Neighborhood looks a bit sketchy at night but thats my personal feeling.

Very friendly staff and clean comfortable room

Its hard to find anything positive to say about our stay at this hotel Rooms are dirty some very outdated ( it is an old hotel) But no excuse for dirtiness Front of house staff are pleasant an helpful

Huge room - well and comfortably furnished Bathroom well equipped as was the tea/coffee facilities . Pleasant bar and breakfast (Continental only provided) was pretty good - although would benefit from more ambitions bread options rather than just sliced! Overall excellent and would recommend.

Hotels.com gave wrong information about a room, saying that it slept 3 but was only suitable for two. The receptionist at the hotel was very understanding and was able to move us to a larger room more suitable for us at a slightly extra cost - we were very grateful for this. The rooms were nice and comfortable and breakfast was lovely. The member of staff in the breakfast room as very good with our 6 year old son, chatting to him and asking about his holiday, it made his morning.