The White Hart is ideally placed at the top of Steep Hill with easy access to the castle and cathedral. There are several restaurants within easy walking distance in addition to the hotel's own a la carte and bar food menus. The shower and other plumbing were excellent which was all the more impressive given the age of the hotel and it's location at such an elevation. The negative of our stay was the oppressive heat in our room despite the two fans provided. Planning restrictions prevent the installation of air conditioning. We were there during a minor heat wave, (25 / 26 degrees), I feel for those staying in those rooms when the temperature is even higher. We never ate at the hotel restaurant other than for breakfast which was very good, great fruit selection. The service was a bit disorganised however, there were plenty of staff available but perhaps the kitchen struggled to meet the demand with the facilities available.

Fabulous hotel!!! Really enjoyed our stay. Drinks lovely, rooms spot on and breakfast delicious. Hotel itself is gorgeous

Old world charm and service. Perfect location.

Everything was good apart from the room. First room offered a the kitchen extraction unit running past the window which was extremely loud. Second room was quieter however was in the attack so incredibly confined and hot. We actually left at midnight as even with a fan, and no heatwave the room was just too hot.

We really enjoyed our stay at The White Hart a beautiful recently renovated hotel that is both comfortable and plush. The staff are extremely helpful and friendly . The location is really good close by the cathedral and castle.

Room was super hot - no aircon or fan

The hotel was lovely and had a lot of character and located perfectly in the city. However the issue for us was the lack of communication from the hotel. We were emailed prior to our stay requesting us to reply if we wanted to park at the car park which I did but received no response. I also emailed asking if there was air con or if fans could be provided since we were in a heatwave but again, no response. Had they said there would be no way to cool the room down I'd have probably have exercised my free cancellation and booked elsewhere as the heat was unbearable and as the room doesn't even have proper windows to open to let air in I couldn't make it any cooler either. Similarly they didn't reply to say we couldn't park there so on arrival we rang them to check only to find it was fully booked as was every other car park in the area meaning we spend a lot more than planned on parking. Breakfast in the restaurant was slow to arrive, we had to ask three times for our drinks too. Overall a lovely hotel but we would be unlikely to return purely based on the hotels communication

Lovely and handy for the castle for an event. However at £200 a night I would expect Aircon or at least a fan in the room. There were no cups for tea in the room. Despite 34degree temps and asking twice all we were offered was a small fan. Bed was comfy but as it was unprecedentedly hot it was difficult to sleep. Not the hotels fault that it was so warm but really they should cater for paying guests. The bar snacks were very poor, calamari was inedible and for £18 I expected more that 5 falafel, 8 olives and burned calamari. Disappointed overall.

Great room. Good breakfast. Parking was easy.

Lovely hotel. Superb breakfast, spacious rooms, well located up Steep Hill (warning, it’s VERY steep), helpful staff. Highly recommend.

A lovely unique old school hotel. Very nice staff & good old fashioned service. An excellent breakfast & good options on the drinks. Tea & coffee making facilities in the room & a nice little fridge with a couple of bottles of water in. I was also lucky to be able to use the hotel car park which is nearby & was included in the price. The only problem was the lack of air conditioning in the room. With ridiculously high temperatures whilst we were there made for an uncomfortable night. Overall a great place to stay & I would strongly recommend it.

comfortable stayover

Its a lovely hotel well located with good staff, but we paid 420 for a night and the room was unbearably hot with no fan or air-conditioning, great mini fridge with just a bottle of water in it, a few changes would make a big difference.

Good central hotel. Restaurant meal was excellent. Staff friendly and helpful. Room looked out at cathedral, which was a bonus. Beds very comfortable. Fridge in room very useful.

Parking good and secure

Very good price, with breakfast included. Comfortable, quiet room.

Excellent hotel at the top of Steep Hill. Lovely room. Enjoyed a cocktail in the bar and also an evening meal in the restaurant.

Absolutely brilliant enjoyed every second of our stay,staff were brilliant and very helpful and polite met all our requirements and needs,car park a additional bonus and lovely breakfast, amazing place to stay perfect location as we were at the castle for a concert.one word to sum this hotel up AMAZING

Great bar food and breakfast. Great size rooms

Lovely hotel, friendly staff and excellent location between Cathedral and castle. Great selection for breakfast