Booked 2 rooms and 1 apartment; was expecting they all are close from each other. but end up the apartment is about 10-15mins walking distance away that i will have to separate from my other family members. However, the staff was very helpful when needed them

I am 75 arriverd before check in and was generously allowed tyo leave my small case as I went to the cricket. I checked in at about 6.30pm and was given room 20 at the top of the house up about 3 flights. I did not announce my hidden disability but I am obviously a pensioner and would never have expected to be so far up and expected to walk up 4 steep steps without a bannister to a fire door room entrance that was very heavy. Staff could have allocated me alower room as they knew I would return. The toilet seat slipped about and didn't fiit, the batroom door handle was separating from the doot and someone scould have been locked in there and no-one would have heard them shout, and the bath mat was stained with paint and/or bleach. The room was cleaned properly and I would have liked more sachets of tea and coffee. Ther staff told me they complsin regularly about laintenance but it is rarely carried out. That room was a serious accident waiting to happen.

Perfect staying spot

The staff were extremely helpful and the bathroom was clean. We paid an exorbitant amount for a room which was beyond shabby in a hotel which was in a worse condition than the room. There had been a problem with our booking and the staff were extremely helpful sorting our accommodation out, that was the highlight of the trip. The carpets in the corridors were filthy, with a number of stains of unknown origin. The room was small with peeling paint around the windows and a slightly cleaner carpet than the hallway. We go to a lot of hotels due to our work and this is not the worst place we have stayed at, it's the second worst.

Not a hotel, more of a hostel. Definitely not worth 150 Gbp a night.

The mattress was well used and sagged In middle No AC Room did have micro wave and fridge

The staff was accommodating of several requests we had, and the mini fridge in the room was a plus. The two fans we borrowed were not enough to cool the room during the heat wave, so sleep was uncomfortable.

Needs abit of tlc. Very convenient

Not as expected. Given the pictures you would expect a well maintained, high quality boutique type hotel. This felt more of hostel, Building requires maintenance, everything was was worn and dated. Bathroom was not to a good standard at all.

We

What a dump, peeling wallpaper, filthy carpets, broken glass in windows, rotting window frame, weird smell, looks nothing like the online profile, If i could give 0 stars i would. Rude staff, and no lift. AVOID THIS PLACE, In retrospect i would rather have slept in the nearby park, because it would have been better

Stayed in early May. We had room 15 street level at the front. Plenty of space, more like a suite with a sofa and TV at one end and 2 single beds at the other with another TV. There was a fridge and tea and coffee. Bathroom looked to have recently been tidied up but the rest of the room needs refreshing. There were no real mattresses, only pieces of foam cut to shape. Probably would not stay here again.

Booked at very short notice. Excellent response. The receptionist was great, the room functional.

It was really great , slightly confusing at the start as my room got cancelled accidentally but overall really great

Basic room. Accessible parking in centre of the town

Great location and staff

Run down and not amazing, but super-cheap with free parking and a great location. Let's not pretend it's anything other than it is, but if you just need somewhere to crash, it's perfect.

Staff were reslly nice snd friendly

Pictures don’t do it justice! Dingy room, strong damp smell, bed sheets didn’t fit the bed, kettle but no cups. Not the best!

Lovely staff, room was fine for a one night stay. Only downside was not having enough sleep due to my room close to the reception and hearing cars drive through as my room was close to the street.