所有的電插座沒有電源，電話整晚都沒有充滿電，吹風機也用不了，早上通常通服務完也沒有及時处理好

Not good if you want to sleep. Noisy pub across the street and downstairs. Since no air conditioning, the window had to be open some, so even noisier. Should disclose there is no air conditioning.

Lovely building, great staff, good dinner and outstanding breakfast. Nice location on the river. Also a fabulous pub. Overall a wonderful place.

Well positioned and maintained property with friendly and helpful staff.

Positives: The bedrooms are nicely decorated and there is a nice atmosphere around the place. Its in a beautiful location as you can sit out by the river. I found the breakfast staff really nice and helpful. Also the housekeeping team were really nice and accommodating. Negatives: The food is not as good quality as I would like. Dishes are adventurous and different but they get the basics wrong (new potatoes really hard, avocado straight form a packet and not fresh) which for the price tag you wouldn't expect. Bed was one of the most uncomfortable nights sleeps I have had on the road for many years - far too hard.

Good place on the river Hotel good Food good Rooms good

We had a great night at hotel. Staff was really operative and served the hot breakfast which was amazing. Rooms were great.

Amazingly quaint location views and steps from a subdued river Thames. Convenient location short Uber to either Windsor or King HenryVIII Hampton palace. Straight into London Waterloo station. Mason and Judy thoroughly thoughtful and kind. English family town. Loved our stay

Great location, friendly staff, great food.

Clean hotel in a nice location by the river. Breakfast was plentiful and excellent.

Very friendly, helpful staff

Room clean and spacious. Staff LOVELY!

Fantastic room the Indulgence and good breakfast

Clean room. Good food. Friendly staff

Ontbijt zeer minimaal en slecht. Personeel amper aanwezig, waar aanwezig erg druk met veel taken tegelijk.

Very clean, friendly, great value.

Rom nr 11 er et veldig bra rom, med flott interiør og fin utsikt! Hyggelige ansatte og bar med stemning! Nær Heathrow, 10-15 med taxi.

Room was amazing and lovely views .. super helpful staff regarding parking .. lovely breakfast too ❤️

Clean modern and friendly staff. Great breakfast

Great stay at a lovely hotel , food drink staff all excellent