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服务质量令人惊叹，从总是面带微笑开门的保安团队，到迷人的前台团队，尤其是 Princess，她向我提供了我需要的所有信息。

Amazing quality of service starting from the security team who always open the door with a smile, as well as the charming front desk team, especially Princess who gave me all the information that I need.

Dear Ferdinand, Thank you for highlighting the professionalism of our staff — your recognition means a great deal to us. We take great pride in maintaining high standards of service, and your kind words motivate us to keep striving for excellence. It was truly a pleasure serving you, and I wish you a wonderful day ahead! All the best, Marla Flores. Duty Manager

费迪南德先生，感谢您展现了我们员工的专业精神。您的赞赏对我们意义重大。我们以保持高水平的服务为荣。很高兴为您服务，祝您拥有美好的一天！此致，玛拉·弗洛雷斯，运营总监

Dear Ezra, Thank you for taking the time to share your feedback with us. We truly appreciate your kind words and are especially pleased to know that our convenient location near nearby establishments enhanced your stay. Your comments mean a great deal to us, and we look forward to welcoming you back again soon! All the best, Marla Flores. Duty Manager

亲爱的Ezra，感谢您抽出时间分享您的反馈。感谢您的赞扬。您的宝贵反馈对我们非常有帮助，我们期待很快再次见到您！谢谢。驻店经理 Mala Flores

Check-in took 2hours. The room A/C was not at comfortable temperature even after a few fiddling on the controls

Dear Dave, Thank you for taking the time to share your thoughts about your recent stay with us — we genuinely value your feedback. We're sorry to hear that parts of your stay did not meet expectations, and we sincerely apologize for any inconvenience caused. Your comments are incredibly valuable to us, and we remain committed to improving our service to better serve our guests. We hope to have the chance to welcome you back and restore your confidence in us. Should you choose to stay again at Red Planet bgc the Fort, please don't hesitate to let me know — we'll do our best to ensure a much better experience. Thank you once again. It was a pleasure having you with us. All the best, Marla Flores. Duty Manager

亲爱的戴夫，感谢您分享您最近的入住体验。我们真诚地感谢您的反馈。对于您在入住期间可能遇到的任何不便，我们深表歉意。我们重视您的宝贵反馈，并将竭尽全力为您提供更优质的服务。我们期待再次与您相见，赢得您的信任。如果您再次入住红色星球BGC港口酒店，请告知我们。我们将竭尽全力为您提供更优质的体验。再次感谢您。期待您的再次光临。谢谢！运营经理马拉·弗洛雷斯

Red Planet BGC The Fort

综合评分和评论 Red Planet BGC The Fort

8.9

8.6

8.2

9.2

8.5

旅行者评论 Red Planet BGC The Fort