员工态度极差，种族歧视

I paid for 2 nights with a harbor view, but when I arrived at the store, I was told that there was no room near the sea view, and I was given room 1234, facing the building under construction behind, with no view at all.

I loved the views and that it is pet-friendly.

Nice location. Nice hotel. Restaurant food was good as well. I had the boneless fried chicken.

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We had an awesome time. Lots of dining options around the hotel also a great restaurant within the hotel.

Power went out at the hotel more then a hour and had to walk up 12 flights because the front desk refuse to have housekeeping call the elevator up to my floor. When I expressed my concerns I was told there’s nothing they can do.

I requested a balcony room for my boyfriend‘s birthday and they wait to tell me the day of that I can’t get the balcony because some other party made reservations a year ago. It would be nice if they would let people know ahead of time so I can go find a room with a balcony somewhere else. I was so pressed for time to decorate my boyfriend‘s room that I just accepted a regular king size room. The manager was cool, he gave me some of the money back, free valet parking and free breakfast for our frustration. Also, I don’t know what’s up with their AC the next morning, but it was hot and I was ready to get out of there quick. For some reason, I think that’s on purpose to get guest out so housekeeping can clean. We will not be coming back. Eff that place!

Upon check in , I was given no information about hotel restaurant, breakfast or guest amenities. The night I stayed someone attempted to enter my room from the balcony well after midnight. I reported this issue to the front desk, who allowed me to check out and advised I call the manager. The check out was difficult as there was a crane blocking the street and I could not get my car to the valet area. I had to walk 2 blocks because the front of the hotel was inaccessible.

I really liked the location to the property. It was centrally located to the harbor area and Fells Point. I felt extremely safe in the area. It was ideal for a first visit to Baltimore.

This is a beautiful hotel in a great location. Really enjoyed the area and walk ability. Highly recommend.

Very nice hotel. Helpful staff

Very nice hotel sitting right on the water. Very convenient, within walking distance of everything. Shantia was the best@

Easy access, clean building

Cleanliness of rooms could’ve been better. Beautiful hotel location!

Everyone, thing, food was amazing

Location and great room

Great stay. Very pleased with wcwurhing.

Beautiful hotel, right on the water. Cost $115 extra to park there for 2 nights.

Nice property very pricey but good hotel need clean nice safe. The parking is crazy but they have valet. I would recommend this hotel.