All was great!

Staff was wonderful and the location is away from the center, so quiet in the evenings. The gardens are wonderful to sit in the mornings.

Espectacular hermoso lindo lugar Neytan gran servicio nos encantó

Very nice with a very friendly staff and owner. Great breakfast and also the hotel is in an excellent location to everything

The people and owner which are excellent human beings. You also meet people from other countries and share a lot of anecdotes.

The two things that stand out to me that I thought were top notch were the convenience of the location and the excellent service by everyone who worked there. The room was not above average but everything else was. I enjoyed having breakfast on the patio each morning and I loved sitting in the garden right outside my door. I would absolutely stay here again.

Todos los empleados fueron super amables, excelente ubicación y el servicio excelente. Lo recomiendo!

Great place to stay and enjoy the vibrant culture of Otavalo

El hotel es muy agradable, la habitación es buena y el desayuno muy normal. Buena atención y disposición de los empleados

This hostal is appealing and comfortable in every way. The staff couldn't be more helpful or personable. The ambience is laid back and pleasing. Bed was very comfortable. Breakfast delicious. One block access to a beautiful plaza. I could go on with good comments.

We loved everything about this place. The staff went above and way beyond to be helpful. This will be our go to place for sure.

Service des employés extraordinaire. Senteur légèrement désagréable dans notre chambre et dans celle de nos amies, il n’y avait pas de séparation entre la douche et la toilette donc sol humide

Ok

Great property. Great stay

Great price for the facilities.

The accommodations that we had were for 3 people and were in the older part of the building. The rooms were clean and adequate but not fancy. What makes this property special are the staff. Everyone was so kind and helpful. They organized our transportation from Quito airport and were happy to do some much needed laundry for us. The owner was very helpful in his suggestions on what to do in the town. The inner courtyard was a lovely space to enjoy the very tasty breakfast (best juice we had in Ecuador!). There was minimal street noise despite it's central location. We would not hesitate to stay there again. It was great value for money!

Amazing place! Great location, but very quiet if you get a room garden side. Freddy is absolutely fabulous and helpful. He drove me to the safe parking up the ride and gave me rides back. Breakfast was great too, with a new juice everyday. Totally recommend this place!

We loved this hotel. Freddie is absolutely fabulous. Very friendly and drove me to an secured off site parking. The room was very spacious and clean. The breakfast was Lovely too and the location is perfect. I would highly recommend.

The hotel is quite good situated very closed to the market place and Otavalo downtown. It is actually the oldest hotel structure in Otavalo, with typical rooms and a beautiful inner garden; don't be mislead by the extenal appearance. We have been given a quite nice accomodation in the "tower" that was wide, clean and provided with all necessary facilities for independent travelers. Also the personnel of the structure treated us very well.The only small inconvenience was given by the car parking, a little bit far away from the structure.

We were only supposed to stay in Otavalo for one night, but a mishap with not getting our rental car forced us to change our plans drastically and we ended up staying here for 4 nights. We were honestly very happy that it happened. The hostel is very well taken care of. The owner does speak English, the rest of the staff speaks little but they were all very helpful and attentive. Breakfast each morning was bread/butter/jam, juice, eggs and coffee. The location is great, very close to the town square and the daily markets. The garden area inside was gorgeous. We were even able to have our laundry done. The owner also has a trusted contact for longer drives outside of the city if needed. We utilized this for an afternoon hike and a visit to Cotocachi (which is a must if you are in this area). Overall, this is a wonderful hostel in Otavalo with friendly staff, a convenient location, and a great atmosphere.