Ace Hotel! My family’s last day vacation in Paris, we booked your shuttle service through your hotel for 6:30 am on 18/04 to the airport and paid 6 euro each for my family of four (24 euro total) and we spent the night. On route, the shuttle driver asked us to pay more after we told him it’s T1 flight. This question was not asked at your hotel reception when I booked the shuttle. After not agreeing to pay more, the shuttle driver threw our luggage on the tarmac after arriving in T2. To be honest, visiting Paris from California, I am in the custom of paying tips and I had about 10 euro (coins) ready. My 12 year old daughter told me not to give the money to the driver while he was driving, but he started dragging our luggage out upon arriving T2. I called your hotel. You receptionist also requested me to pay more in order to proceed to T1. I explained we were not informed on the T1 and T2 fare difference yesterday and she said “today is not yesterday”hung up on me. So my wife and I had to hurried to look for a way to T1 with our full luggage and two daughters (14 and 12 ). We barely made our flight to San Francisco in time. Needless to say, this treatment from your hotel staff and the driver was extremely unpleasant disrespectful for us. I hope to get a response from you.

預約了時間隔天的車去機場，結果人太多，沒辦法上車

Trött och slitet hotell i ett industriområde i närheten av flygplatsen.

Todo muy bien. Volveré cada vez que venga a Paris

The staff was lovely. The room was very nice. We liked breakfast. Our only complaint would be that it isn’t close to transit. We had to take a taxi from the airport and ordered delivery for food because there wasn’t much close by.

RAS

La habitación limpia. Todo cuidado. El personal muy amable. Hay ascensor. El baño limpio y bien cuidado. Volveremos en unos días. Todo excelente.

I got there and they had no rooms available. I asked to ensure I would not be charged and they said no but then still charged me for a room I never got

Logement pas habitable pour raisons de travaux. Travaux lourds avec perceuse, et bruits de chantier, tôt dans la journée, pendant plusieurs heures. Aucune excuse n'a été fournie. Aucune information n'a été communiquée. Je retiens que j'ai été dérangé et coincé entre Canicule dehors et ces bruits de chantier. Je ne pouvais même pas sortir.

Rien.a dire ,literie impec et propre

Excellent accueil / bravo à l’équipe cela rend l’hôtel beaucoup plus agréable

Accueil sympathique et professionnel, propreté irréprochable. Petit déjeuner avec produits frais et bon. Très pratique pour prendre l'avion tôt le matin. Je recommande sans hésitation.

Facile d’accès et de la place pour s’y garer, le personnel est très accueillant et agréable, chambre propre et le petit déjeuner est sympa.

Très bien comme d’habitude

Très bon emplacement pour un départ de Roissy Charles de gaulle. Accueil très sympathique, chambre propre et confortable. Bon rapport qualité-prix

Tres bon accueil, chambre spacieuse et tres propre. Très bon rapport qualité/ prix

What a pleasant change from our last Hotel. Staff were out going, friendly and helpful. We loved our time in France and this Hotel was a great representation of the people we met.

Easy to get to and happy with stay

The breakfast menu was simple but satisfactory. I used uber to get around so parking was not an issue for me. My only recommendations are to provide more pillows. I had to ask for additional pillows

This hotel was very nice astethicly pleasing the staff was also nic its a really nice clean place especially good for traveling as a family