Terrible hotel! Terrible communication and service!! Do not book here. I booked and paid for a 5 day stay. Then they contacted me via Expedia message and said they were overbooked and canceled my reservation without giving me a refund. I thought it was a mistake because I was able to book my reservation and they took my money. However, they wouldn’t give me any check in details and ghosted me. I tried to get my money back through Expedia but they are also giving me the runaround. I have had to explain my story multiple times and have gotten nowhere! I had to change my vacation plans and cancel my visit to Busan. I am wasting so much valuable vacation time and energy having to deal with this nightmare. This is an untrustworthy hotel. Who allows you to book a reservation, pay for a hotel and cancels it by messaging without giving your money back? Do not book here unless you want this to happen to you. I would give this zero stars if I could.