Spacious and extremely clean room but there is no enclosed shower or bathtub that makes the toilet floor all wet every time after shower. Overall nice and friendly hotel staff with good and immediate service. Food from the hotel is good especially salad, seafood and the fruit smoothies!

何接受

This is such a beautiful, serene hotel. I cannot wait to visit again.

Generell und wenn man das mit anderen Unterkunft in Samoa vergleicht, sicherlich sehr gut. Ich hätte mir beim Frühstück zum Beispiel mehr Obst und Gemüse gewünscht. Es war vor allem warmes Essen so wie beim Mittagessen Sachen vorhanden. Es gab im Gartenbereich immer wieder Müll zu finden da hätte ich mir auch mehr Sauberkeit gewünscht. Das Personal war sehr Freund

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Beautiful Location and Great relaxing place to be, totally recommend.

Room was great. Loved being on the water.

The resort is conveniently located near the airport. The staff were all very warm and friendly, however there's room to improve hospitality management skills. The resort infrastructure is quite extensive and ageing - unfortunately we had issues with having no or very limited hot water in two of the rooms we were moved to. The food is fresh and well prepared but the menu could do with a higher level of variety or rotation for longer stays. The gym and health spa were very convenient but the facilities require maintenance upkeep. I had a traditional massage which was one of the best I have ever received - truly blissful. I think the resort will improve as it has only recently been taken over and there is a learning curve in play. Would I go back? Yes absolutely because to spite all of these small things we loved our stay and the friendly staff. We particularly enjoyed the cultural activities and the impressive cultural night.

Rooms not clean. Cockroaches and dirty bathroom

Excellent resort, nice beaches, pool, also spa. Food was outstanding good variety!!! The rooms were big, the rooms looked out to the ocean.

Amazing place. Really close to airport and ferry. On a pretty beach and great pool area. Breakfast buffet had huge range. When had small issue aircon fixed really quickly.

Overall: A relaxing stay with great airport access, but service needs some tightening up. ​The Room: Spacious and clean, though the floor in our initial room (we stayed there twice due to our arrival and departure times) felt like it needed a good mop. I missed the complimentary slippers the previous Sheraton management used to provide, but otherwise, it was a good space. ​Amenities & Atmosphere: Great, relaxing vibe. The beach and pool are both lovely. They did run out of pool towels due to how busy it was, resulting in a bit of a wait. We also checked out the casino for the first time and appreciated the good deals they offered. ​Dining & Service: The food was decent, but the wait staff operations need improvement. Our order was misplaced, and three tables that arrived after us were served first. It took me speaking up to get things moving. Despite having plenty of staff on the floor, there was a lack of consistent follow-up with tables. ​Location: Highly recommended for its proximity to the airport - very handy for early morning flights or late check-ins.

Beautiful place. Panoramic views. Staff are very friendlly. I would definitely stay there again.

Everything was perfect

Perfect 5 Stars!

The location is special and Samoa has real charm, people are genuine and friendly. Service is a little haphazard and food is not top end. Would I recommend to anyone to stay here? for the location yes 100%, and hopefully other wrinkles get ironed out in time. This has the potential to be a really great destination but it’s got a little distance to go.

Everything was GREAT with the exception of the spa location…Spa location was waaaay tooo far, it needs a golf cart to transport the visitors and honestly was kinda scary and creepy.

The hot water was cold and luke warm. NO towels in the room.

Beautiful Property great Poull very clean good food and the staff are amazing.

The staff were very attentive, the room was comfortable and well stocked with essentials. ( just missing milk that was supplied quickly) The swimming pools were clean and inviting and the grounds, beach and view beautiful. We will stay again as we often travel to Savaii and this is a wonderful location.