Hello,
I'm emailing you with regards to our experience when staying at your hotel last saturday.
Overall we were disappointed with the room, the sofa bed left my sister with back pains the day after, bedding had burn marks and stains on, the curtains were torn on both windows, stains in the flooring, the wooden cabinets were swolen from moisture, the hairdryer didn't work which was discovered after showering leaving us to dry hair with a towel as best as possible before going out for the day.
I have attached a couple of photos for you to see...