Beautiful hotel, great location !!

Amazing location, beautiful palace and great details - excellent breakfast

Great location in a great part of Florence. Monica and the staff were very helpful with things to do and dinner recommendations. Excellent stay.

Grazie mile, grazie tanto. Grazie mille davvero! Abbiamo adorato il soggiorno, la posizione e l’appartamento. Grazie mile, grazie tanto. Sarebbe un piacere tornare da voi.

Our room was spacious and lovely, the staff was incredibly friendly and helpful, the buffet was delicious and the location was central and fantastic. Looking forward to booking again!

We will definitely stay here again! Not a cookie cutter hotel, unique style and vibe. Staff was very friendly. Breakfast was excellent (with some vegan items). Comfortable and quiet room.

The structure has a ton of character and the hotel is very centrally located. However, I would expect a higher level of service from an establishment boasting a Michelin key. For example, when we vacated the rooms and had to store out luggage for a little while longer (as we still wanted to enjoy the city of Florence), they didn't have a safe deposit box for us to leave our passports and valuables at, and we had to carry them with us. This is a basic requirement from any reasonable hotel.

Great location in Florence. Breakfast was quite nice. Air conditioner was average so we had a few hot evenings.

Really great boutique option in Florence and the rooms are incredible! Very chic and spacious and great location as well. Loved it and would stay here again!

Fantastic location on a very dangerous street, for shopping! Well within walking distance of all the sites. Staff were helpful and courteous. The hotel was in a beautiful historic building. Beds and linens were comfortable. This will definitely be our go to hotel in Florence moving forward.

They charged us for drinking water without even telling us before that they will be charging us for it. I also feel like it’s too overpriced.

I only stayed one night, but the hotel is in an excellent location and was very clean. The only thing I thought was a little odd was you had to use a key to lock the door from the inside, which doesn’t seem too safe if there were a fire. The staff was extremely friendly at check-in and checkout, I would stay here again.

Ótima localização, quartos limpos e excelente café da manhã.

Stunning property, beautiful room with a super comfortable bed, staff on the property so friendly and helpful! Breakfast was delicious.

Esta espectacular el hotel con muchos detalles increíbles, los cuartos super amplios, el staff todos súper amables. La ubicación es increíble también

Muito bem localizado mas com algumas dificuldades.

There’s nothing negative to say about this hotel. Location is prime, breakfast is phenomenal, staff members are amazing, the rooms were super cute and comfortable. Really appreciate Monica for giving me a local suggestions on all the stores I could visit for souvenirs. The hotel was nice enough to store our luggage’s safely after our check out until the end of our tour event. Wish I could’ve stayed here longer

Beautiful hotel, with a good location. We did have a few issues with this hotel. We upgraded our room to have a panoramic view of the city. Our room faced a building with no view. The curtains let the light in from said building all night long. In the mornings the hallway that our room was on smelled like sewer, every morning. Also, no shelf in the shower. Shampoo, soap etc had to be put on the floor of the bathroom.

The breakfast was very good. The staff was fabulous and the location was great.

Overall, this is a great place to stay. The breakfast is very good, they have a bar open for a few hours in the evening, and there is a stunning roof terrace where you can enjoy an aperitif while watching the sun set. The staff is all very kind and helpful, and the room we stayed in was gorgeous. It's in a very good location, lots of charm, good amenities, and a good price.