综合评分和评论 The Metropolis Guest House Near RK Ashram Metro Station

Staff were excellent,.............. .............,............. .....................

The location was quite scary, especially arriving at night, right in the middle of local market. Hotel itself was in ok condition, but not kept clean, we asked to change our bedding, which they did promptly. At check out they tried to charge us again for the stay, even though we paid fully on Expedia. Their excuse was that we have booked and paid for another hotel, not theirs, even though they mentioned nothing when we were checking in two nights previous and we asked them to confirm that we had a booking on our name . This seems to be a common trick in India, so be aware!

Don’t book with this Hotel you may arrive and prepaid then they will tell you they have no rooms available, even though you called earlier in the day telling them you are coming in late on a train. They are unreliable and even lied to me saying I didn’t have reservation until the next day see but then it was clearly written in there book. They where heartless didn’t care sent us to a hotel room 4 blocks out of the way that was noisey and in a bad location plus very noisy. Would not pay for transportation to other hotel either.

Customer service was great. No complaints. Would love to come back.

Helpful staff, off the main bazar walking distance 2 mins, good room service with good food, quiet location very convenient