尽管我的行程因中东冲突而受到影响，这家酒店仍拒绝退款或改期。我未能按时获得签证或出行，但酒店却表示无法为客人提供任何帮助。目前全球局势动荡，战争对旅行日期的影响并非个人所能控制。我认为这种做法与我期望的五星级酒店的服务标准不符。

Everything nice, the hospitality of the staff and hotel was beautiful (room was clean and spacious, free shuttle to and from MRT station, breakfast was good).

Room very nice and clean. Facility hotel is good. Serve more water for drink. But the location quite far from MRT, and very traffic.

I arrived early and the hotel let me to check in early since there were room that's already cleaned. The room is big, the bathroom is great! I loved staying there. The staff are nice and helpful. It is only a small walk to the MRT station and a bts station and also airport link! The area surrounds it were not too crowded, which I like. It is great and safe for families with children.

Excellent staff were great, the accommodation fantastic the food superb a definite would stay again

Amazing hotel. It has fresh new interior and exterior, and great service too. The rooms are very modern and large . And the bed is very comfy we only stayed for two nights, but had planned to stay here again for next trip.