9.8
超棒
基于 66 条评论
清洁度

10.0

客房舒适度

10.0

服务和设施

10.0

旅行者评论 Emana Akatara

每页评论数
20
40
热门评论
kai
icon-双人入住
双人入住
10.0
/10
评论于 35几周前

Hotels.com verified review

酒店环境优美,工作人员热情服务周到。非常开心。值得推荐以及信赖。 酒店提供了送机服务非常好。
Mariela
icon-
10.0
/10
评论于 13几周前

Expedia Group verified review

I’ll start with the warm welcome i received at the airport from James: He was very lovely and communicated effectively from the time of pick up til drop off at hotel. The staff at the hotel itself were also very lovely and communicated effectively with me, they were very attentive and made sure all my inquiries were answered. The room was amazing, lovely views, clean and spacious. The amenities were also really good, i spent alot of time by the pool. Breakfast was delicious and again staff at restaurant were also amazing ! I took advantage of the vouchers they offer and I did a couple of excursions/tours, one of which was with Bayu. Bayu was lovely as well, super attentive and knowledgeable during such tour, i was under the weather due to personal reasons but he still made the best of the tour. Next time im in Bali i will definitely make time to book with this hotel again.
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Zeynep
icon-朋友和家人 好友同行
朋友和家人 好友同行
10.0
/10
评论于 14几周前

Hotels.com verified review

Temiz güvenilir güler yüzlü personel lezzetli yemekler ve güzel kahvaltılar yemek istiyorsanız tam adresi biz çok memnun kaldık. Her şey için teşekkürler
Katherine
icon-
10.0
/10
评论于 17几周前

Expedia Group verified review

I had an amazing stay here! The staff were so friendly and helpful! The pool was beautiful and not crowded at all. The daily breakfast included many options and could be ordered any time 7am-7pm which I really appreciated! The property was also beautiful and I really enjoyed the activities offered, especially learning how to make the Balinese offerings! Overall I had a wonderful experience, and would absolutely recommend!!
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Julianne
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双人入住
10.0
/10
评论于 18几周前

Hotels.com verified review

Our experience at this hotel was truly amazing!! The staff was very friendly and helpful! The room was super comfy and clean! Thank you so much for everything 🙏
Richard
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双人入住
10.0
/10
评论于 19几周前

Expedia Group verified review

Helpful and polite staff and well kept and serviced rooms. We stayed in both a pool villa and a standard room and both were excellent with the pool villa being a stand out. A rough and somewhat dark road heading to the resort had us concerned, but this was short lived. A shuttle into town is available and a Grab into Ubud Palace area is anywhere from 30k to 75k IDR
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Adam
icon-
10.0
/10
评论于 20几周前

Expedia Group verified review

The staff, food, and rooms are incredible. The spa is top notch. You just need to know you are at a place that is pretty isolated. But I would just hire a driver to get me wherever I wanted to go and it's super cheap. I will 100% be going back there. I loved it.
Lottie
10.0
/10
评论于 21几周前

Expedia Group verified review

The hotel was lovely and clean the staff were so helpful and friendly especially Pulpa and Agus! I will definetly be back in the future!
Jabra
icon-双人入住
双人入住
8.0
/10
评论于 21几周前

Expedia Group verified review

We stayed 7 nights in the Emana Pool Villa and overall had a great time, though we spent most of our time exploring the island and culture outside the property. Our time within the villa was great; however, there were several issues that I think they can improve on to be a truly great property. First, our package perks were not fully explained to us, so we were always surprised with things that we were offered but also disappointed with things that we thought were included. Also, they would charge for small things such as adding caramel to my morning latte, which is typically part of a standard breakfast. We were also shown many drink menus that we could choose from but were never told about additional charges until after we had decided to order. They were also pretty reserved about providing basic amenities such as more than one roll of toilet paper or more than 2 towels. They also provide a complimentary shuttle to Ubud centre at various times of the day which we greatly appreciated; however, we were not informed that we must request the shuttle at those times and were stuck waiting 40 minutes in the blistering heat. There were also many small things that irked us considering the money we paid to stay. As some examples, they would turn off our AC when coming to clean our room and not turn it back on, we were always reluctant to eat at the restaurant as there were many ants crawling around the table and sometimes our plates, and also found many ants/grasshoppers in our villa
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vaïna
icon-
10.0
/10
评论于 21几周前

Expedia Group verified review

J'ai beaucoup apprécié mon séjour à cet hôtel. Le lieu était propre et les chambres etaient bien entretenue. Les membres de l'hôtel sont d'une gentillesse irréprochable.
Sabine
icon-
6.0
/10
评论于 22几周前

Hotels.com verified review

Have to be honest, I could hear the people showing in the rooms above, and taking on their phones in the rooms next door. It’s not in the rice fields, and the pool was much smaller than expected.
Daniel
10.0
/10
评论于 22几周前

Expedia Group verified review

all food was fantastic. just know that everything is outdoor-style. no ac in eating area. staff was terrific. rooms good, just understand bugs sometimes get in room, especially if you leave lights on, need to ensure you keep balcony closed at night if lights on location is a bit difficult with poor road access but worth it
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OGAWA
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双人入住
10.0
/10
评论于 22几周前

Expedia Group verified review

素晴らしいホテルです。ウブド滞在に是非お勧めします。
Meriya
icon-家庭
家庭
10.0
/10
评论于 24几周前

Expedia Group verified review

Hotel was beautiful and the staff were amazing. Pool was nice and had a great view. Breakfast was delicious and plentiful. The location is a bit far from town but they had a free shuttle so we didn’t mind.
hwayoung
icon-
10.0
/10
评论于 25几周前

Hotels.com verified review

정말 최고의 휴가를 보냈어요 객실 상태도 좋고 직원들도 친절하고 청소도 자주해주고 에프터눈티 서비스까지 포함되어 있어서 정말 좋았어요 우붓 시내와 거리가 좀 있지만 그랩바이크를 이용하거나 정해진 시간에 호텔 차량 서비스를 이용할 수 있어요! 다음에 또 우붓에 오면 꼭 다시 찾을거에요!! 고마워요!! 친절한 직원들!!
Luz
icon-好友同行
好友同行
10.0
/10
评论于 25几周前

Expedia Group verified review

Everything was excellent. I felt so welcomed. Everyone very respectful and always wearing a beautiful smile. The facilities were beautiful, clean and relaxing. The services, from the front desk, restaurant and massage services were all great. I will definitely come back to stay in this hotel.
Anabel
icon-
10.0
/10
评论于 26几周前

Expedia Group verified review

This place was lovely to spend some solo time, there were many couples too. Its away from the busyness so you will need car to move around but they offer a free shuttle into the center of Ubud. The staff was truly delightful and my favorite part of the experience. They were very helpful. The Chef was wonderful and I booked a cooking class. Also did their offering workshop and loved it. The bed and pillows were very comfy and everything felt very clean (Im super sensitive to cleaning product scents and had no issues yet everyting very clean.) I will return again!
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SAMARA
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双人入住
10.0
/10
评论于 28几周前

Hotels.com verified review

Equipe muuuuito simpatica e prestativa. Títulos dias incríveis na hospedagem. Quarto limpo, piscina maravilhosa.
Eboney
icon-
10.0
/10
评论于 32几周前

Expedia Group verified review

The room was amazing from the view to cleanliness. The very comfortable. Staff was very friendly and professional I give the hotel 10 out of 10.
Sandesh
10.0
/10
评论于 32几周前

Expedia Group verified review

Very good customer service. Only hotel we are going back in our next rip to Bali
每页评论数
20
40

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