The new facilities are well located for foodies and shoppers. We didn't try the breakfast, as we prefer having ours at Silvestre, a great healthy vegan restaurant just steps from the hotel. We didn't explore the spa, but we did use the jacuzzi, which was only warm and never heated properly. The gym equipment was of high quality, although the gym space itself was a bit cramped. Regarding staff, we found them to be somewhat formal; the reception felt quite serious during check-in, almost like a 'robotic' experience. An exception was Andres, the doorman, who was always cheerful and helpful, guiding us to attractions and restaurants. Overall, it was a good experience. Note: Please use the lobby's ambient aromatizer sparingly, as it causes a strong chemical sensation in my throat whenever I pass through. Consider exploring more natural options, as these types of ambient aromatizers can be hazardous to people. Check this here: https://pmc.ncbi.nlm.nih.gov/articles/PMC3018511/

Me encantó

The staff was rude and snobbish upon arrival. One of the fenwjw hostesses behind the front desk had the audacity to refer to me as Mr. Daniels multiple times as she could clearly see I was a woman. It was very insulting. She continued to refer to me as Mr. Daniels even after I indicated to her to refer to me Ms. Daniels. Then as I attended breakfast in the morning I asked for an omelette with Cheese, spinach and onions that was egg white. I got a yellow scrambled egg omelette with no cheese just onions and spinach. I also requested a cappuccino and had to request for it to come three times as the waitress kept saying she forgot.

Lovely staff, very clean hotel

El jacuzzi estaba a buena te

Très bon séjour à cet hôtel. Repas sont excellents mais quelque peu dispendieux.

All was good

Great location, staff and reception really helpful. Lovely rooms.

Great! However im an American citizen and usually the shouldnt charge any taxes for foreign but since i also have a peruvian id they charged me $78 while checking in.

Nydelig hotell i et fint og rolig lmråze

Great stay at this hotel. the rooms were elegant and the hotel is located in a safe area

Serviço e limpeza!

Spotless room and staff very polite and amicable great experience at checking in and out, excellent work and i have to mention daniela at front desk and nancy and julio at the restaurant great service and polite very professional great work guys!!

Excelente hotel. Boa localização. Café excelente. A academia poderia ser maior.

Excellent Amazing Top Notch! Tranquil, sophisticated, with fun roof top bar vibes!

Great

The room was good and was roughly what was expected for the price and location. The gym and pool were slightly disappointing (especially the pool which really should have just been marketed as an extension of the bar because I didn’t really feel comfortable swimming in it…)

Great smell !! Great service ! High quality !! Super great experience actually …. Cristia in the restaurant area was amazing

Excellent hôtel, très bon service et petit déjeuner excellent. La seule amélioration étant l’humidité dans la chambre et la Clim qui se remet constamment à 21 degrés

Hotel clean and staff friendly. Pool and jacuzzi are cold and unpleasant to spend any length of time in. You're also given a 20% discount voucher off drinks for the rooftop bar. Then at checkout they claim it's your first drink only. It does not state this anywhere on the voucher. The bar also ran out of beer after our group purchased 4 beers on the first night. Second night after a few more they also ran out. To run out of beer in a bar that quickly is poor. That said I'd stay there again.