Les seuls positifs: emplacement et calme. Sinon, chambre et salle de douche non conformes aux photos, donc trop petites. + table de nuit seulement d'1 côté du lit car pas assez de place. Pas de tasses pour le café = gobelets plastiques ou carton. Equipements électriques inadéquats: 1 seule prise pour la TV et la machine à café. Accoudoir transat cassé. Porte cabine de douche cassée, rails sales. Carte room service= fast food. Extérieurs non entretenus. Pas de nettoyage de la table de terrasse , ni des verres utilisés la veille. Photos du site non conformes à la réalité pour certains aspects. Cela ne correspond pas à 1 hôtel 4 étoiles en sSuisse

Vi overnattende 4 nætter på hotellet God service Det var sommer og der manglede aircondition Resturant morgenmad var rimelig Aftensmaden i Resturanten var direkte dårlig og især til en pris af CHF 40 pr person. Ingen smag og utroligt lille udvalg af mad i buffet.

Lovely hotel with great view

Our room was wonderful and the view from the balcony was ideal. The staff was incredibly kind and helpful. We loved staying here! Some of the outside (vegetation and walkways) seemed to be a bit neglected, but everything in the room was lovely. The breakfast was amazing, with a wide variety of foods--both sweet and savory--in a beautiful dining room. We didn't have the time to use the spa facilities so I can't comment on that, but I highly recommend this hotel!

Espectacular hotel y servicio

The unique about ‘‘the hotel was the view, friendly staff, the amazing breakfast. We need to recognize Mr Cruz about his wonderful promotion , hospitality and support his clients.

We booked this room just a few hours prior to arrival. It was then significantly more affordable than the more central locations. The property is located in a very picturesque environment. The room and hotel was clean. Breakfast room has a beautiful view. Interior is somewhat dated but does not really matter. In overall we are very happy that we found this hotel.

Mooi Balkon met mooi uitzicht, tenminste als je extra wil betalen voor een kamer aan de bergzijde. Rond de 300 euro voor een nacht hebben wij betaald. Het restaurant word verbouwd en dat stond niet op de website. Dan maar een roomservice pizza'tje. Deze was 20cm en samen met een flesje cola kon ik 32 euro afrekenen. Andere restaurants waren er niet in de buurt. Meest dichtbijzijnde restaurant was 20 minuten rijden. Geen koelkast op de kamer, wat niet uitmaakt omdat er toch geen winkel in de buurt is. Ook hiervoor, 20 minuten rijden. Geen airco op de kamer, wel een windvinnetje. Het ontbjjt is goed al heb ik beter gezien voor minder geld. Al met al een ervaring rijker en illusie armer.

Amazing stay at this hotel. The view is simply the best Breakfast super complete Staff I have to thank Cruz for the hospitality. Definitely recommended, You should book a room with balcony Huge garden, playground for kids, soccer court and volleyball net

Pior hotel que ja fiquei na vida!!! Quarto velho, comida muito simples, localização ruim

I stayed there for 6 nights while exploring the Jungfrau area and I made a good choice. First, the everchanging lake view from the balcony was awesome. I could never get tired of it, because it kept changing with the weather and lighting. The single room was small, but I didn't care; it had everything I needed. Staff was always friendly and helpful. Breakfast had all the standard fare as well as fries, which seemed odd. Also nice view while eating breakfast. I did not try out any spa or exercise room activities. It is a bit remote, and while there was frequent bus service I think a car is most appropriate. I was there in June, 2026, and the restaurant did not really serve dinner. Some snack type fare was available.

The staff were so genuinely warm and welcoming, we immediately felt at home. It's a stunning location away from the centre, but easy to get to with the bus service. The street side rooms get the occasional road noise, but we'd stay again and get a lake view next time.

Our stay was amazing. Beautiful hotel with a beautiful view and an amazing buffet breakfast. Loved it so much, we stayed another night of our trip. Would definitely recommend this to al

Had a great stay at this hotel.Customer service was great.The rooms were very clean and the views were amazing.I would definately recommend this hotel.

El Pesonal de la recepción super amable. Desayuno muy rico. Vistas espectaculares desde la habitación.

The view was 100% worth every penny. The complementary breakfast buffet was delicious. There are cute sheep nearby that you can hear on your balcony. You get free buses with a guest card but you have to ask for it. My only complaint were that the walls were a little thin so you can hear into the hallways in the morning. Had an amazing time overall!

Drove from UK to Switzerland on a road trip... Great Hotel, with a beautiful view if you book the lake view room. Beautiful area where it is in Beatenberg... the staff very lovely and polite. Especially reception desk Valentina, very polite and lovely conversation. And also Gelson who was polite and always smiling and ready to help.. Will be returning next year too

Highly recommend this hotel. The most unbelievably incredible view of the alps and Lake Thun (make sure you book a balcony room). Wonderful breakfast included (not just continental). Sauna, steam room wellness spa on premises. Friendly people, and cute mountain town; just about 15 minutes from Interlaken. Loved this hotel, we returned and booked another night after some traveling around the area.

Nos encantó el hotel. Todo estaba muy limpio, el desayuno era completo y tenía bastante variedad. Las vistas son increíbles, probablemente de las mejores que vimos en Suiza. Sin duda volveríamos.

Parking was right at the hotel. Large rooms with large balconies that gave us a great view of the valley. Staff was very attentive, even had room service. There were two fans we could use as there was no a/c. Unfortunately our neighbors sat on their balcony laughing a drinking till at least midnight so we couldn’t keep our windows open. The room was a bit too warm. Everything was spotless and the breakfast had many different options. Very tasty. We would stay here agin in the future.