Nicola
双人入住
4.0
/10
评论于 13几周前
Hotels.com verified review
We paid £140 for what was advertised as a garden view room. In reality, the “garden” is just the public park in front of the hotel, surrounded by busy main roads. This was misleading, and I would not have booked at this price had I known.
The parking listed in the amenities is also inaccurate. The only options are a 4‑hour pay‑and‑display on the roadside, or the multi‑storey car park about a 20‑minute walk away. Again, not what you expect for a hotel at this price point.
The room itself was clean, but the curtain was half hanging off the rail and too high for us to fix. The TV was extremely small and dated, as was the hairdryer. On the morning we checked out, the entire building had to be evacuated because a hairdryer overheated and set off the smoke alarms.
The shower wasn’t even lukewarm, making it impossible to use properly. We reported this, but nothing was done.
Before our stay, I emailed the hotel with a question and never received a reply. During our visit, the reception staff were not professionally approachable and were speaking loudly about other guests, which felt very inappropriate.
Overall, I do not recommend staying here for this price. There are Travelodge and Premier Inn nearby that offer far better value and a more reliable experience.
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