Staff was very friendly and helpful. Loved that the front desk was open 24/7 and the location and walk ability was perfect. Room was clean and spacious. The bathroom could use some updating but all worked well and we enjoyed the provided shampoos, soaps, lotions, etc. Very impressed by the included breakfast each morning. Lots of options and all was fresh and tasty.

Mi é piaciuta la gentilezza del personale e il rapporto qualitá prezzo. Colazione abbondante

Excelente ubicación!!!

Abbiamo pernottato una sola notte ma è stato sufficiente per dare un giudizio positivissimo!

The location of this hotel is ideal! Directly between the train station and Ortigia. Easy walking to many different restaurants. We very much enjoyed our short stay here and the daily activities hosted by the Hotel. My only iffy thing was the tiles in the bathroom (the shower specifically) seemed a bit older and maybe not as cleanly as it could be, but all in all the room was quite nice.

Room had sort of a sewer smell.

Gulvet på badeværelset var beskidt, væggene var lappet med en forkert farve og tilstanden af værelset var ikke det forventede at et 4 stjerner hotel. Aircondition var ikke særlig kølende, der var 28-30 grader på værelset konstant trods tændt aircondition. Ud over dette var morgenmaden efter forventningerne og hotellet har en god beliggenhed

The rooms were shabby and poorly decorated. Aircon was weak. They started maintenance at 8am with a deafening hammer drill. Reception did nothing to help. I complained to management who offered a free stay, but we will certainly not return. I tried to follow up with management, but they are now ignoring me. Avoid!

The rooms were shabby and poorly decorated. Aircon was weak. They started maintenance at 8am with a deafening hammer drill. Reception did nothing to help. I complained to management who offered a free stay, but we will certainly not return. I tried to follow up with management, but they are now ignoring me. Avoid!

Super hôtel, personnel sympa et reactif Idéalement situé

Personale gentile e professionale, camere belle e pulite, colazione varia e abbondante.

very helpfull

Hotel room has a strange design and bathroom is not very convenient,

El personal es muy amable!

It is the lovely place for my stay. They have a wonderful stuffs . The stuffs are really helpful and friendly.

Nice hotel, convenient to the old city island. Easy parking (by Italy standards) in pay lot 3 blocks away (use the app). Good breakfast.

Enjoyed our stay, nice comfortable room and bed. Very nice breakfast buffet. Within a quick 5 min walk to Ortigia Island, also walkable to train and bus station. Would stay here again.

Great spot. Close to everything! It was very quiet for being so close to the main attractions.

Had a great stay here. Everyone at the property was very helpful and personable. The breakfast was delicious. The room was spacious and comfortable and exceeded expectations.

Our walk-sore legs really loved the jetted hot tubs.