The check in process is idiotic. They tell you they will send your instructions to gain entry the morning of…which we never got. So just email them right? Nope. No one will return emails for 24 hours. Call then? Nope. No human is accessible. Text them as they say? Nope. You get a text that tells you to go to their website instead. So go to their website surely will work right? Nope. They want you to login but you don’t have an account. And there isn’t a prompt to get an account. We were also at a funeral in Rusk and requested a slight early check in so we could get dressed. Never got a response. We were an hour before checkin, no human can be accessed at any number, website or by text and so basically left thinking we were scammed. I blew their phone up with texts and we finally got a text back with our cabin name and access code. But surely they apologized profusely? Nope. We found a bottle of wine left by the staff? Nope. A small discount? Nah. Just a cheery text the next morning asking how our stay was. Well, it was stressful and made a really tough day (funeral) worse. We really appreciate the terrible customer service. The cabin was cute, but I can’t imagine staying more than 2 days. And the bed was too pretty hard. The sheets were excellent and there were thoughtful touches. Could have been 5 stars if there was a human that is easily accessed, a complimentary surprise to say we are sorry and a phone call to personally apologize.

Had an awesome stay. Cabins were clean and we’ll maintained. Staff were quick in response for the requests. Cabins and place is as good as it is in pictures.

Nice, beautiful ,Quiet Place

Amazing location. Awesome quality standards.

Quiet and relaxed

I stay here every three months and there’s something special about having a place to disconnect without losing the basic ammenities of a private bathroom, comfortable bed, beautiful scenery, and a fire ring to enjoy the outdoors in blissful solitude.

Pleasant stay

Great way to disconnect would recommend to anyone looking to get out of the city and enjoy nature.

Truly the perfect getaway and escape for reality and the busy day to day city life. Already planning the next stay

Well maintained, so peaceful.

Me encantó planeo volver pronto

I enjoyed my stay at the Piney Woods. It was such a great getaway.

Wanted to tey a tiny home for a few days and this was perfect. Very quiet. We didn't have time to explore in nature as we had busy schedule. Would absolutely stay here. Brought a laptop to watch a little tv late nights. We learned a few lessons on what we might want from a tiny house and had a great time doing it. Communication was great.

Loved it

Spending time in nature is refresh,Everything is provided..plus hot showers

It was a nice getaway, and everything was easily accessible. I recommend this for anyone looking for some privacy and a nice retreat of some sort.

Came here for work. My object was not far from these cabins. I liked everything very much, a quiet, calm place, incredibly beautiful nature, very comfortable cabins and a stunning view from the window to the forest. I will definitely come here again.

This property is an excellent choice for a couples get away. The cabins are outstanding and the amenities are awesome. About the only thing I didn't like was that everything including the water (in awesome paper containers!) cost money. I can't knock them for that, seems everything is going that way. But overall my wife and I really enjoyed our stay.

A nice experience... Sleeping under a big window in the woods. Saw some extra stars (winter and bare trees helped :) and found some peace. Would have been best if we got a cabin up the hill.

Super recordando