Very clean and well appointed hotel. Staff were very helpful especially ‘Ovi’ at breakfast.

One of the most immaculate, well located, cleanest, best appointed, amazingly-staffed hotels I have ever stayed in. I seriously cannot fault the place. All the staff were exceptionally polite and helpful and attentive, without being intrusive either. Everything in the hotel was pristine. I can genuinely say it was perfect.

Organised an upgrade a week before. Was told in arrival that it wasn’t possible, abruptly. Had to show them my phone messages as evidence as it clearly hadn’t been actioned. Also added £50 on my card as a holding money for account still hasn’t been returned a week later

Such a calm stylish feeling.

Excellent setting

Great service . Great interiors. friendly staff . We chose valet parking after our long journey . Worth it😀

Super dejligt hotel: høj kvalitet + velholdt + super service.

Great location, excellent stylish decor, comfortable dining area and friendly, helpful staff. Recommended.

First time we’ve stayed here , and being relatively local, visit Newcastle often. The hotel is classy and comfortable, with brilliant staff . A few minutes walk to the Glasshouse and located on the quayside with some great restaurants and bars nearby. Parking was easy with hotel reserved parking at the rear of the hotel. Without a doubt, this will be our first choice for overnighters in Newcastle.

We have stayed here before and wanted to come back. We booked a classic King and got the opportunity to bid for an upgrade to the Executive suite and got it. When we arrived, there were no Executive suites ready and they put us in a Signature suite instead at no extra cost. The staff here are so friendly and go above and beyond and made our stay so enjoyable. Perfect place to celebrate our anniversary.

Great hotel! Really clean throughout, great staff, very helpful. Will definitely be our go to hotel when visiting Newcastle!

Perfect hotel stay. 100% recommend this lovely hotel

Absolutely faultless stay as always, how this is not 5 star I do not know, best hotel in Newcastle situated in a perfect location on the beautiful river Tyne. ⭐️⭐️⭐️⭐️⭐️

the stay at the hotel was good

We have stayed her a few times now and always a great experience. The hotel is very nice and staff are very welcoming and helpful. Easy to get to, lovely location and close to other amenities

Very nice property. Gracious staff

Fabulous

wow what a fantastic stay. we only stayed for one night but it felt like a few days it was that relaxing. prior to our stay I was emailed about making an offer to upgrade our room, so I put an offer in for a junior suite which was accepted. what a beautiful room.. large, spacious, well set out, amazing bathroom and proper air con that kept the room fresh all night. although the bed was that comfy I could have slept through a heatwave. a special shout out to Ovi at the breakfast. he was the most pleasant, professional and friendly waiter! we were well looked after... so much so that when Ovi found out we were driving back to York he went off and made a pack up for our travels! thank you Ovi! we don't go to Newcastle often but when we go again I'll be back to the Dakota! Fantastic!

We stayed in a double room with a view of the River Tyne - it was great, with a large bath and shower, comfortable bed and plenty of space. Everything felt brand new, as if we were the first people to use it. A truly luxury hotel, probably the best in Newcastle right now.

Everything was great, restaurant was fantastic!