The customer service staff was incredibly helpful! We left a bag behind and Adam was extremely cooperative in getting it sent as a parcel to our next hotel.

So good and flexible. Near to city centre.

The staff were great. So helpful and clear, easy advice.

The lock uses a keycard detector and the key used to unlock the door is a keycard however I wasn’t taught how to unlock which ultimately led to me having a few of my belongings left behind to be stolen while I was out for the day on my second and only full day at the hotel and when I spoke to the person behind the desk he was very useless he told me to look in the laundry room while going with me where the stolen equipment was not there and then he wanted me to let him in my place so I could show him where the stolen equipment was and he said the following day he would report it however the next day came and nothing came of it it’s like he forgot also either he is deaf or without speech or both because every time I said something to him he wanted me to write it down. Ultimately I would not recommend this property unless you want to stay in the whole time you are staying there. The stolen equipment includes a toothbrush, toothpaste, 2 wash flannels, shower gel, a bottle of juice and several razors.

Perfect room for what I needed. Felt safe and the 24hr reception staff were incredibly helpful. Could have used a bit more of a deep clean.