All the staff are all really friendly and helpful, they responded my email quickly before my stay. I was supposed to get a mail delivered at the hotel and they tried their best to keep looking for my mail. It was really helpful for them to do so. The hotel room is clean and spacious. The location of the hotel is good, supermarket is just next to it and town centre is within walking distance. I would recommend this hotel to all.

The room I booked was not free for me to use, and I was not informed about it. No email, no text message and no call. I'm not really happy with that being my forst time there.

Yes the. I’ll I’ll no

Yes the hotel was good with good spacious bedrooms compared beds good shower or Bath staff were very friendly it wasn’t to posh as i like handy for shops centrally placed handy train station rooms were also clean & tidy it’s the second time I have stayed in a week & Eddie wright Raceway the main reason for going twice

Breakfast was really good and price quality for the room acceptable

Rooms are very durty and dusty ,the head board needs replacing all black bits falling off onto pillows , bed room skirting in need of repair ,furniture old and tatty. The bathroom has a shower over the bath tiles moldy and durty sink no plug. Bath side coming away from bath very durty ,under radiator very dusty. The corridor is very dark and carpets very durty door frames damaged. Do not stay at this hotel if you want agreenking keep going and looking.

Lots of eateries near by town centre also within walking distance, great breakfast , rooms just a little outdated although fine for the price

Filthy

Friendly staff, room was reasonable for the price, food as good as any other chain pub

Nice and clean and tidy room

The staff at the hotel were very friendly and efficient. The food was very good both for breakfast and evening meals. The accommodation was very tired and was in need of refurbishment.

Comfy stay, had a really good nights sleep.

Staff were all very good. Bar area all good. The room at cost of £60 should be valued at £30 per night. Whilst the bed was comfortable , the decor with pealing wallpaper and a bathroom that quite frankly needs completely replacing. Mould , sink plug unattached , no mirror , just very outdated and needs renovation especially at £60 per night. Would I stay there again? Yes , but for £30 a night.

The staff were lovely but the room wasnt what we were expecting. We had to clean the bath before we could use the shower, the windows barely opened and there was no way to control the temperature in the room which was very cramped and roasting. In the morning we were informed we couldnt have a cooked breakfast as they hadnt allocated kitchen staff for the morning.

Room in need of updating, dirty walls and bathroom

Rooms are very dated and in poor decoration. I had wallpaper peeling away from the wall. The headboard on the bed look like it seen better days same as the carpet. The biggest worry is security of the room as this is the second time I have stopped there and both times at some time the door has been kicked in and the frame patched back together. The breakfast in the morning being better and unfortunately only offered a continental breakfast on a Sunday morning.

There is staining in most of the bathrooms where black mold had been cleaned but has left a black stain on the silicone. It does not look nice and could be an easy fix. Nearly all the staff are great, friendly and helpful, but one lady on breakfast a few mornings a week is letting the place down with her attitude and lack of customer service. A great shame but other than that we are happy to stay there for working nearby.

The Royal is a Green King pub. I would class it as an acceptable contractors hotel. Rooms are basic and adequate for the purposes of the team I had there working on a local site. The bar in the evening is decent, the food is OK and very reasonably priced, hot and tasty. Decent beer selection. Breakfast is "interesting" one lady who keeps telling us she is on her own and can only do a full english, no variation. Even asking for just some bacon to make a butty was out of the question but we did get Bacon, egg, sausage, beans, mushrooms, hash browns, even though we only wanted to make a bacon sandwich. We therefore left everything and just took the bacon. We found the situation funny but bizarre. We will stay there again as it's good value for a working crew.

Fresh cooked breakfast

The staff was very nice and the rooms are in a good condition