I checked out at 12:20. Between 11:45 and 12:20 when I left the room, I recieved two calls asking me and reminding me on check out . A bit silly I felt. While at check out I asked them about it, they mentioned check out was 11 am. I am sorry 11 am won't work for a business hotel, maybe a holiday resort. While the room was nice, and the in room dining was excellent.. their check in was again weird . Sending some QR codes on the phone and asking to click. In today's cyber security times, I am not sure this is a good idea. Not staying again!!!

Requested laundry at this property. I received my clothes back late, and one pair of trousers returned damaged and missing a piece.