My first room was clean then the ac decided to leak all over my suitcase and my clothes in the middle of the night, I woke up after it had already flooded my room. My suit which I had dry cleaned the day before was completely ruined as were half my clothes. That was out of their hands but what wasn't was the "upgraded" room they put me in, the only difference was that it had a larger window and a balcony thats basically unusable. Now the problem with that was I could hear the DJ blasting terrible music from my room and I couldn't even wash that noise out by playing music from my phone. That wasn't the only problem with the new room, the floor was full of dead bugs that for some reason multiplied whenever room service came in to clean the room, and that new window was very dirty and full of smudges that were there before I came in and were never cleaned by room service. I will say the room service in my first room was excellent and my first room was always cleaned properly. Most of the staff were extremely friendly except the girl that checked me in who was very grumpy. The breakfast was amazing and I really enjoyed it. Lunch and dinner were great too.

Accueil peu chaleureuxà laréception à l'arrivée et au départ mais bon petit-déjeuner avec du choix. DJ à la piscine avec musique assez forte à mon goût. accueil personnel piscine très pro

Magnificent Hotel, very clean, has excellent amenities: a gym, 2 restaurants and a spa. Food is great, staff are accommodating and ambiance is amazing.

Decent breakfast buffet. Great gym and awesome pool area! They did however tend to play extremely loud music

It is one of the best hotels I’ve visited. I expended my visit twice in the same vacation. It is a great experience. Highly recommended

Wonderful experience and enjoyed the hotel and amenities I’m planning to revisit again

Un personnel et un accueil exceptionnel. Un hôtel récent, décoré avec goût et équipe de toutes les installations nécessaires. Une chambre propre, cocooning et très agréable. Nous avons passé un super séjour et nous reviendrons si nous passons au Caire. Le meilleur hôtel de notre séjour en Égypte

Un super accueil un établissement propre, moderne et très appréciable côté décoration. Tout le nécessaire pour passer un super séjour. Une chambre propre et confortable. Un grand merci à Mary pour sa gentillesse et son accueille. Lors de notre prochain séjour au Caire nous reviendrons avec plaisir

Great staff, accomodations, and service.

A pleasant hotel with good vibes.

Room is Very good and the hotel too. However became a lass tourism hotel with literally whole buses of Japanese tourists, making the check-in very long, the breakfast a nightlare with an invasion of people for 2 hours. Not possible to seat and est, very noisy...

Everything!!!

Fake place if they open the door for u they want u to tip them in the bathroom they want tip if they clean the room they want tip u have to have money in ur hand all day to tip them

Ottima struttura fuori dal caos di Giza ma molto comoda a Piramidi e Museo

You should improve your cleaning skills especially for the hallway carpet

Very clean and new

The pool view, the room cleanliness and the friendly staff weee above expected.

We had a fantastic experience checking in thanks to Ali Mohamed! From the moment we arrived, he was polite, friendly, and incredibly accommodating. He made the early check-in process smooth and effortless, which was a huge relief after our journey. Throughout our stay, Ali consistently checked in to make sure we were comfortable and had everything we needed. His professionalism and warm hospitality truly set the tone for a wonderful visit. Thank you, Ali, for going above and beyond — you're a credit to the hotel! The hotel aesthetics speak for itself, absolutely breathtaking!

Two check points to get into a hotel. No UBER or taxi wants to come to pick you. Average wait was 30 min. Property is very clean and well kept but the location and useless security that takes way too long to clear cars is a pain. Stay at a normal hotel unless you feel you need this level of security.

Great hotel