There isn't a lift. Would have been good if it was mentioned before cause we had two 23kg suitcases which we had to carry up to the 5th floor. Also had I known there isn't a lift prior I would have mentioned it to the hotel that we re travelling with heavy suitcases and requested for a lower floor

A lot of surround noise. Smoky smell. Otherwise, it's very easy to walk rom bus station.

Quarto limpo. Café da manhã poderia ser mais variado.

Lovely hotel in a cute Peruvian town

great stay or probably the best one in agues

Had a great stay at Rock Rivers. The staff also coordinated with my girlfriend to surprise me with Peruvian wine, cake, and a decorated room for my birthday when we arrived. We arrived very late (around 9p) and were quickly checked in. The rooms are clean and warm. The free breakfast is a great benefit. Had an enjoyable stay here!

Good

Great place to stay if going to Machu Picchu. The staff are so helpful, the bus stop to go to Machu Picchu is just across the road and it’s a 1min walk from the train station. We also LOVED the restaurant “Ponchos” which is just underneath. Definitely reccomend!

equipe de funcionários muito prestativa e atenciosa, café da manha completo e tudo fresquinho, preparado na hora. muito bom!

This, by far, was the noisiest hotel I’ve stayed at. Chairs scraping on hard floors, every footstep on the open staircase, loud music, carrying voices, slamming doors. Just the worst. The room did not in the slightest look like the pictures. It was a stuffy, tiny room with no window to outside; rather, it opened to some kind of shaft that allowed no fresh air. I paid about US$90/night, which is a little higher than other local hotels. On the bright side, the restaurant was excellent and the staff were friendly. I would not recommend this property and regret my choice to stay here.

Rockrivers was super convenient located steps from the train, near lots of restaurants and places to go and see. The staff was great and the breakfast buffet was delicious.

Excellent place to stay, highly recommended.

A água estava fria e quando chegamos à noite estava tudo escuro e demoramos a ver que tinhamos que abrir a porta por dentro

Everything was perfect. Hot water in the sink was a plus. Staff was amazing

Excelente ubicación, esta a menos de media cuadra de la estación de bus q lleva a la maravilla (MachuPicchu). Además solo bajando de la habitación encuentras restaurantes, cafés, tiendas, artesanias, todo

La vista a la montaña si es atractiva

Hotel muito bom. Café da manhã bem okay. O restaurante excelente. O único problema foi que uma locomotiva resolveu roncar por meia hora na madrugada, bem em frente ao hotel e abaixo de nosso quarto. Tirando isso, tudo ótimo.

Overall the property was great and I would definitely stay here again when I return to Machu Picchu. I was really happy with this hotel. The room was clean and beds were very comfortable. Not many amenities provided but this is understandable being we are in the mountains. Staff was very nice and helpful. The front desk was not staffed the hours I walked by, but the restaurant staff could handle double duty if needed. They did meet me at the train station and escort me to the hotel. Which we above and beyond. As for the surroundings. There were plenty of restaurants and bars near by, lots of shopping and scenic tours you can do. This was a great hotel, I do recommend!

The customer service was excellent, probably the best experience I've had at a hotel. The staff are so attentive! I would stay here again.

部屋は綺麗ですし、バス乗り場は目の前で、電車からもすごく近く、何をするのにも便利です。コスパいいです！スタッフの方はとても優しかったです。10%のホテルのレストランの食事割引をもらえるのですが、美味しかったです