Keep up excellent service 👍

Shower could use some work. Low pressure and hot water takes time

Super courteous staff, good services, spacious, clean rooms. To be recommended

Yes

Clean room, nice staff, good food, and I enjoyed the amenities.

The spa facilities, food services, and conference rooms need to be improved to meet global standards.

No Hot water Refrigerator in the rooms did not work. Friendly staff and very clean. A little expensive food.

Excellent customer service, Good breakfast daily, warm hot showers, security. Only thing is they don’t allow outside food which is understandable for sanitary and health reasons.

Hôtel complètement neuf d'il y a un an. avec chambre totalement carrelé en céramique ainsi que dans la salle de bain douche. fenêtre avec balcon avec moustiquaire et climatisation. Restaurant important intégré dans l'établissement avec un choix de menu et plat très variés éthiopien et internationaux. piscine intégrée dans l'hôtel . jardin intérieur avec ombrage. wifi permanent gratuit et rapide. présence d'un groupe électrogène qui démarre immédiatement à chaque coupure de courant . sécurité garantie personnelle très courtois et souriant serviable au petit soin navette aéroport disponible

Clean but two mornings hot shower not available. So unlike Haile. When cecking @ 2pm, room not available yet

All the staff members are exceptionally professionals and very helpful when asked

Excellent customer service and transportation clean best services I recommend international travelers to jimma to stay here enjoy the journey.

My recent stay at Haile Resort Jimma was truly unforgettable. Nestled in one of Ethiopia’s most naturally beautiful cities, the resort is surrounded by lush greenery and rolling mountains that create a serene and rejuvenating atmosphere. Jimma itself is a hidden gem—rich in culture, history, and breathtaking landscapes. The weather was absolutely perfect—mild, refreshing, and ideal for enjoying the outdoors. What stood out the most, however, was the genuine warmth and hospitality. From the friendly people of Jimma to the incredibly welcoming hotel staff, every moment felt like home away from home. The team at Haile Resort went above and beyond to ensure a comfortable and memorable experience. If you're looking for a peaceful retreat with natural beauty, excellent service, and heartfelt Ethiopian hospitality, Jimma and Haile Resort should be at the top of your list. I can’t wait to return!

It is clean and Convenient

location, amazing food and very friendly staff

Liked everything offered.

The accommodation is friendly and everything is excellent.

Beautiful resort includes everything in Jimma. I love it!

A new and modern hotel but at a budget price. Only stayed for one day but I was impressed.