At night , it was noisy. There was a sound of a door slamming which kept waking us up several times . There is no central conditioning which we didn’t need , but the hotel installed the portable AC which kept some of the window open . That made it also noisy hearing the outside cars and permitting the lights from the outside . The coffee machine doesn’t work and it just makes a pop sound without having any coffee .

Suspect location. We had homeless outside by the garbage. Toilet ran and was wasting water no coffee maker in room when I did get one no coffee. No proper cups. had I towel I face cloth and hand towel. The lights did not work were shorting out. Human poop outside on lawn and computer down for check out. I said I was arriving with my dog which was not advised. We thought our car would get broken into but dude. No cafe on premises. Dump this property. Horrible location.

AC unit exhaust was through window boarded. To much noise from street. Staffing was excellent.

No frills hotel, centrally located with ample parking. Temporary air conditioning unit was in the room, but it functioned adequately. Friendly front desk staff, and ample parking. Note that due to the location of a drop in centre near by, there are large numbers of homeless milling about in the parking lot area, so best not to leave valuables in your vehicle (always advisable in any case). Competitively priced accommodation in comparison to other hotels in the area.

It was great experience

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the hotel was clean and well run, the elevator location from the lobby was NOT convenient, you had to go down a flight of stairs to get to it. Not ideal for those with mobility issues. Could hear the people next door too much, not very soundproof.

Came into my room with dirty sheets (small stains) A toilet full of Pee and a broken HVAC. This was the single worst hotel experience and was told thag I can get a fan in compensation of the bad AC and that I cant get a refund despite staying onlyn8 hours cause of the bad conditions. Bad hotel and I couldn't more strongly tell you to stay away. Roach motels have cleaner sheets and functioning AC

Room wasn’t very clean found hairs in our bed, l

Staff was very welcoming

This was the most disgusting place I've ever slept. Stains on the furniture, stains on the walls, staff is useless and uninformed. I could go on but it's not worth my time.

We have a handicapped sticker and when we went to park, there was a car parked there without a placard.We went inside and it turned out it was the front desk clear that was parked in the handicapped stall! She said there was nowhere else to park so she parked in the handicapped stall. Must do better......

Stayed for two nights and I'm happy with it. Be better if they had a restaurant!

My room didn’t have a fridge. I had to throw away 50$ worth of food. Also a man from bc truck was stolen out of the parking lot while I was there…they rent out the pool everyday afternoon to late evening for children’s swimming lesson but don’t mention that anywhere so basically you can only use the pool half the time and it’s full of kids pee. homeless drug addicts everywhere and a pet friendly hotel that charges a 25$ pet fee per day but has staff that are afraid of dogs so they don’t actually clean your room… why charge the fee? I brought all this up to a manger named Christine and she told me upon check out that they would give me a 15% discount until I pulled a camera out and started recording .. I than got 100% of my money back. Don’t recommend staying there

The hotel is in desperate need of a revamp. It has great bones, staff is very friendly and competent, the place is very clean, but most of the rooms seem to come with the old smoker remaining smells of the past. For the amenities, the pool is a great feature, but that is unfortunately the only feature accessible. No active restaurant, bar, or anything else. It seems to be in a transition towards something better to come. That being said, it was a great place to spend the week for our company and everyone slept well. Noise level was very low (inexistant, rooms are well soundproofed.

The bed is so uncomfortable, Lenin are hard, they laterally scratch my skin The shower hear is so old it's doesn't deliver the water properly (I mean shower head is $15) I was there for 6 days and after 3 days I had to ask for service, they never ask me if I want something like towels or change garbage When I arrived there was no coffee or cups The person who gave me the key when I arrived didn't even explain how to get to my room, it's not easy to understand the layout of the building. It was horrible experience

Room smelling cirgarratte smoke made me sick will allergies

There was hair in the bathroom when I arrived. The sink faucet leaked unless in a specific position not only shut off but turned to the side. The bath faucet started leaking, too, after my last shower. The sheets had a stain and a couple small tears. The room air was dusty. The replacement bathmat towel was unraveling. The bed is extremely old and had a spring that dug into me if I made the mistake of sleeping on that side of the bed. The blackout curtains were dirty and had holes, and the curtain rods didn't connect to them. The AC unit was a window unit that couldn't be adjusted if you were too old, and it left a curtain gap that meant someone potentially could have looked in and caught you changing if you changed in the room proper rather than the bathroom. None of these were the worst part. I discovered there was a water stain that might include mold on the morning of my last day. Then, when I left early in the morning to check out avoid more exposure, there was a divot in the stairs that meant I fell with all of my luggage on the last day. FYI that you must take stairs to access the rooms. The only good thing was the night auditor who found me at the bottom of the stairs did help me up and help get my luggage into the rideshare. For the price I paid, I expected at least a clean room. I got a terrible room and a terrible experience. I cannot advise highly enough to pay a little more if you can and stay downtown instead.

Not a great neighborhood, there was some really sketchy people inside and outside the hotel. I was scared to go outside in the evening. Staff were really nice and the rooms were as clean as they could be

The room was very spacious and clean. The light rail train station is a very short walk away from the hotel which was very convenient and inexpensive. The light rail offered a connection to the downtown area where I needed to be. One downside: breakfast was not available at the hotel during my stay (June 2026) as the dining room was being renovated.