Beautiful hotel and grounds. Bed and pillows were extremely comfortable. The ability to use the pool and spa were a wonderful added bonus. Staff were really helpful with regards to travel into Durham, helping with park and ride and taxis and also where to eat. Restaurant was charming and relaxing. The only thing that let it down was the noise. As our room was ground floor and backed out into gardens also accessed by the bar/restaurant, the noise levels kept me awake late at night with other guests enjoying their time on the garden. Could invest in sound-proofing/triple glazing maybe and then it would be a definite 5 star. Wonderful overall.