XU San Stefano Hotel

探索 XU San Stefano Hotel
8.6
非常好
基于 54 条评论
清洁度

8.6

客房舒适度

8.4

服务和设施

8.8

旅行者评论 XU San Stefano Hotel

每页评论数
20
40
热门评论
hany
10.0
/10
评论于 14几周前

Expedia Group verified review

Perfect location, clean rooms and very friendly staff
Hani
icon-朋友和家人 家庭
朋友和家人 家庭
10.0
/10
评论于 16几周前

Hotels.com verified review

Fantastic Hotel. Internet sucks if that matters. No room internet and no connection most of the time.
Hesham
10.0
/10
评论于 18几周前

Expedia Group verified review

I was excited to visit Alexandria, and I believe I made a great choice; the place is comfortable and clean, and the staff are cooperative and always available to help and answer any questions. I will certainly return—it has become my favorite spot—and I would like to thank the reception team and everyone working at the hotel.
Abeer
icon-双人入住
双人入住
10.0
/10
评论于 18几周前

Expedia Group verified review

Very clean small you feel it’s private only for us the staff very nice and polite only need window in room some people don’t like air conditioning but overall it’s excellent
eriny
icon-双人入住
双人入住
10.0
/10
评论于 20几周前

Expedia Group verified review

Staff are very friendly and eager to help
Mostafa
icon-亲子同住
亲子同住
8.0
/10
评论于 22几周前

Expedia Group verified review

Prachtig hotel prachtig uitzicht prachtig locatie
Mostafa
icon-亲子同住
亲子同住
10.0
/10
评论于 33几周前

Expedia Group verified review

Beoordeling voor het hotel: Ik heb recentelijk verbleven in dit hotel en mijn ervaring was uitstekend. Het hotel was bijzonder netjes en goed onderhouden, wat een plezierige sfeer creëerde. De kamers waren schoon en comfortabel, wat bijdroeg aan een aangenaam verblijf. Het personeel was fantastisch; ze waren vriendelijk, behulpzaam en altijd bereid om te helpen. Dit maakte het verblijf nog aangenamer. Het ontbijt bood een goede variëteit, alhoewel er misschien enkele extra opties hadden kunnen zijn. Desondanks was wat er aangeboden werd van goede kwaliteit en heel smakelijk. Al met al raad ik dit hotel aan voor iedereen die op zoek is naar een leuke en nette accommodatie. Het is een geweldige keuze voor een prettig verblijf!
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George
10.0
/10
评论于 39几周前

Expedia Group verified review

Very good
Yasmin
icon-休闲 好友同行
休闲 好友同行
4.0
/10
评论于 41几周前

Expedia Group verified review

When we arrived at 7pm, we were informed that no double‑bed room was available, despite having specifically requested it and noting this in our booking. We were instead offered a king room, or a king room with a crib, neither of which was acceptable, particularly given that we were on vacation and had paid extra for a sea‑view room. After some back‑and‑forth, we were eventually given two king‑size bedrooms, but both rooms had multiple issues. Although the design was modern, the quality did not meet five‑star standards. In my room, the fridge was leaking, the safe was not functioning, and the water was not warm enough for a bath, requiring several maintenance visits. During my stay I heard a weird water sound (flushing) several times, I did not figure out what it was until the day I was leaving, turns out the toilet seat flushes on its own, and no it is not a sensor based seat.. it is a manual flushing toilet. I am generally not demanding when it comes to food, and I am familiar with Arab cuisine, but the breakfast was below basic expectations, not even in line with what one would find in a three‑star hotel. While the staff tried their best to resolve issues, and were generally nice, it was such a disappointing stay.
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Souzan
icon-休闲
休闲
10.0
/10
评论于 46几周前

Expedia Group verified review

Very nice staff
Miktat
icon-商业 双人入住
商业 双人入住
8.0
/10
评论于 47几周前

Hotels.com verified review

Daha temiz olmalı banyo da inşaat artıkları var
Ronja
icon-
10.0
/10
评论于 47几周前

Hotels.com verified review

Allt var toppen, fint rum, supertrevlig och hjälpsam personal, rent, skönt säng. Enda som var lite jobbigt att det var ganska dåligt ljudisolerat så man hör allt som händer utanför.
NOURA
10.0
/10
评论于 48几周前

Expedia Group verified review

Yes
Harri
icon-
8.0
/10
评论于 50几周前

Hotels.com verified review

A wonderful and affordable hotel for being so centrally located in Alexandria and you don't notice much of the main road that runs behind the hotel. Unfortunately I got there the night before and was away on a tour in Alexandria the whole day after before I went on to Cairo. Therefore I didn't have time to use the pool or beach but both looked tempting. The breakfast was wonderful but not the dinner, ordered grilled seafood the first night but got (and paid for) a very simple seafood soup. Ordered grilled seafood the second night as well and then I got it, but... The food must have been waiting for a long time because everything on the plate was cold and the shells were stuck together to the shrimps. Didn't have time to complain because I was going on to Cairo, but it was the worst grilled seafood I've ever eaten.
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Milica
icon-休闲 好友同行
休闲 好友同行
10.0
/10
评论于 51几周前

Expedia Group verified review

I was 6 days with a frend. GREAT STUFF, good food and clean room wit acbeautiful vieuw
NOURA
icon-休闲 家庭
休闲 家庭
10.0
/10
评论于 52几周前

Expedia Group verified review

The stay was pleasant, the staff were nice and hellfull.
Esha
2.0
/10
评论于 53几周前

Hotels.com verified review

While the hotel seems relatively new but the services leave a lot to be desired. Loud music all day to late at night and same collection. You can't enjoy a quiet time at the beach. Once I had to call reception to tell them it's 11pm and I cant sleep due to their loud music. Another day an employee was arranging pool beds around 2am, another day a guest was talking very loud on telephone by the pool around 3am and an employee next by didnt do anything. Many are times that my room was cleaned late and something is alway a miss. It could be a hand towel, water, coffee, body wash e.t.c. I asked for slippers at reception. I had to call reception next day to remind and insist before I received them. If you are the type who expect service as described in the listing, then this is not a place for you I asked waitress for water to my lunch. she didnt seem to have understood and I dont speak arabic. she said, I hold on then came her boss (I think) asking what the problem was. I told her that I would like to order some water but she didnt seem to have understood either so I told her it's fine. She said I paid and I asked her if I could pay after I've eaten because I'd like to order a cheese cake afterword. "You can order whatever you want later but pay now", was the response I got and with some attitude. I paid, lost appetite for the cake. That was my last lunch at their restaurant and instead went to Gleem Bay with lots of nice restaurants by the sea
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NABEEL
8.0
/10
评论于 53几周前

Expedia Group verified review

Shower area very tight ..clean 80%
Nazih
icon-商务和休闲 双人入住
商务和休闲 双人入住
6.0
/10
评论于 55几周前

Expedia Group verified review

The good: Decent breakfast, nice pool (closes as early as 6:30pm), private beach, view from the room balcony, friendly bellman and breakfast staff. The not so good: Loud DJ music and noise by the pool area just below our room late into the night despite complaining to the front office about it. Thankfully I had ear plugs to dampen the noise and go to sleep. Dirty carpet and bed sheet/pillow cases in our room with hair and dark stains, leading to a room change after complaining to the general manager who apologized for the room’s condition but thought it could be related to the washing machine. One of the pool attendants or life guards was rude to my significant other taking away an umbrella she was using by the pool area without asking her or acknowledging her presence or apologizing even after she let him know she was using that umbrella.
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hossam mohamed
10.0
/10
评论于 57几周前

Expedia Group verified review

Clean room
每页评论数
20
40

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