I stayed in Addis Ababa for two weeks. During my stay in Addis Ababa, I also traveled to several other cities. The hotel was very helpful and allowed me to store my luggage in their luggage room for almost a week. They also did my laundry before I left for a domestic flight within Ethiopia. Unfortunately, one of my T-shirts was lost during the laundry service. However, after a couple of days they found it, and I received my T-shirt back clean and in good condition.
My only feedback for the Bentark Hotel would be to add some finishing touches to the rooms. The walls in my room had a few unfinished paint areas, and some corners looked slightly damaged.
Overall, staying at the Bentark Hotel was a very nice experience. The staff members were extremely friendly and helpful, and I would definitely recommend the hotel to other guests planning to stay in Addis Ababa.