Lakeview Hecla Resort

探索 Lakeview Hecla Resort
8.2
非常好
基于 413 条评论
清洁度

8.2

客房舒适度

7.6

服务和设施

8.8

旅行者评论 Lakeview Hecla Resort

每页评论数
20
40
热门评论
Maciej
8.0
/10
评论于 13几周前

Expedia Group verified review

We enjoyed our stay except noisy air conditioner in the room.
Joni
8.0
/10
评论于 13几周前

Expedia Group verified review

The adult pool and hot tubs were very nice. The rooms were clean. The coffee maker didn’t work on the outlet it was at and the water continued the run into the toilet tank.
Emily
10.0
/10
评论于 13几周前

Expedia Group verified review

Every staff member we interacted with her so helpful and kind. It was a fantastic stay, beautiful views!
Svitlana
10.0
/10
评论于 13几周前

Expedia Group verified review

Good place
Maria
10.0
/10
评论于 13几周前

Expedia Group verified review

I love that is quiet and peaceful walking the trail to the beach. The staff is also accommodating and friendly. The hotel room furniture and fixture needs a little upgrading. But over all I will come and stay in hotel again.
maryam
8.0
/10
评论于 13几周前

Expedia Group verified review

The pool and jacuzzi area needed further attention. It was desperately in need of renovation.
LOVEPREET
10.0
/10
评论于 13几周前

Expedia Group verified review

Overall nice
Neill
10.0
/10
评论于 13几周前

Expedia Group verified review

The property is looking a bit rough. The exterior needs some maintenance. The interior was clean and maintained. Staff were very good
Lorena Viancha
6.0
/10
评论于 14几周前

Expedia Group verified review

The Hotel is very nice, the property is beautiful; the room was comfortable and spacious. Sadly, it seems like it has not been well maintained. Some walls on the hall has scratches on, vendor machines does not work and they did not provide at least a bottle of water (you have to buy it everytime), one of the lamps in the room did not work, the water in the shower was extremely hot and couldn't adjust it, and the pool area specially the kids one, is extremely rusty. The washrooms in the kids pool area are disgusting, and the shower in the adults pool is broken; we wanted to order drinks to the pool area and the phone was also broken. The steam room is out of service which is upsetting. The staff is not very friendly except for a few people who really wants to deliver excellent service (the gentleman from Chile in the front desk, one of the bartenders at the restaurant were excellent) . When I did the check in , there were information missing, which made some things a little hard (eg. room charges or deposit) I consider all of these "little" details could be better to ensure the guests experience is complete. The hotel is amazing but could be way much better, however was a good and fun experience in general.
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John
10.0
/10
评论于 14几周前

Expedia Group verified review

Room was clean. Very friendly staff. Excellent food.
Mark
6.0
/10
评论于 15几周前

Expedia Group verified review

Nice stay. Room felt clean but could use some cleanup in the pools. Tons of frogs and bugs out at night. Food is very good at the restaurant but service was lacking a bit and they said no to takeout at 10:30pm when it’s the only option around.
Helena
8.0
/10
评论于 15几周前

Expedia Group verified review

We didn’t like the bed frames! Were good for hitting your legs! Bathtub was too deep. But staff was very friendly! Enjoyed the outside patio!
Tal
8.0
/10
评论于 15几周前

Expedia Group verified review

Great place, pools are awesome and the trails nearby are great, the room was quite nice and spacious, clean property, but the showers are a mess to figure out, pretty sure theyre some form of broken, and there are kids running up and down the halls in the middle of the night. Wish the outdoor pool was a bit cleaner.
Hua
8.0
/10
评论于 15几周前

Expedia Group verified review

Room is clean, staff was very helpful both at reception and restaurant, facilities are nice including swimming pool, restaurant, small store.. The food in restaurant was nice, only the American coffees we ordered were too light like water, which is not good for a morning start.
Anabelle
10.0
/10
评论于 15几周前

Expedia Group verified review

It was absolutely stunning. We stayed for 2 days and there was just so many little things to do that kept us busy. Definitely will be coming back.
Andy
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双人入住
10.0
/10
评论于 15几周前

Hotels.com verified review

Staff was very helpful, lots to do in the area. The pool and hot tub were nice. Restaurant was very good with friendly staff.
Linli
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双人入住
10.0
/10
评论于 15几周前

Expedia Group verified review

We really enjoyed our stay. Our room was clean and a generous size. We appreciated the full size bottles of shampoo, conditioner, body wash, hand wash and body lotion, plus they smelled amazing. All of the staff were very friendly, answering our questions and taking time to ask about our day and stay so far. The fitness room had enough equipment to easily do a full body workout plus cardio with a nice view of the grounds. We would definitely come back!
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Katie
icon-朋友和家人 好友同行
朋友和家人 好友同行
10.0
/10
评论于 15几周前

Hotels.com verified review

great play to staff with great amenities, nice to have an adults only pool and restaurant on site!
Letitia
icon-亲子同住
亲子同住
8.0
/10
评论于 15几周前

Expedia Group verified review

N/a
Andrew
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双人入住
8.0
/10
评论于 16几周前

Expedia Group verified review

Room was clean, bed was comfortable. We slept well. Food was very good. Staff was very friendly and helpful. Recommend if you need a night or 2 away.
每页评论数
20
40

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