Novotel Zagreb - opened September 2025

探索 Novotel Zagreb - opened September 2025
9.0
超棒
基于 74 条评论
清洁度

9.6

客房舒适度

10.0

服务和设施

9.2

旅行者评论 Novotel Zagreb - opened September 2025

每页评论数
20
40
热门评论
Trond
8.0
/10
评论于 13几周前

Hotels.com verified review

Lett å parkere
Chiara
icon-商业
商业
10.0
/10
评论于 14几周前

Expedia Group verified review

Sauberes Zimmer, Parkplätze
Vladimir
icon-朋友和家人 家庭
朋友和家人 家庭
6.0
/10
评论于 14几周前

Hotels.com verified review

Sofa bed in our room was broken so we didn't have a place to sleep for 5th person. The staff resolved the issue by giving us access to another room and they said we can use both rooms as it was late at night. We did not get any instructions about transferring completely to the second room and also nobody contacted me about fixing the sofa bed in the first room. So we used both rooms for two nights as it was clear the room will need to be cleaned after us anyway, so it makes no difference to the staff if we move completely or not. However, it was quite a surprise when I got billed full price for the second room during checkout as if it was our decision to use both rooms. Nobody at the reception spoke English at that moment so it was very difficult to communicate about the situation. Also, it looks like most of the staff are people that don't use the facilities as it took me at least 15 minutes to figure out how to get to the pool change room from the hotel reception because nobody was able to give be simple instructions. The staff really needs to realize that English is the business language. You can speak however you want and whatever is the local language, but you must speak English if you work in hospitality.
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Nina
icon-朋友和家人 好友同行
朋友和家人 好友同行
10.0
/10
评论于 16几周前

Hotels.com verified review

New modern clean Friendly staff Restaurant next door next to gas station excellent traditional food
maria
icon-家庭
家庭
6.0
/10
评论于 16几周前

Expedia Group verified review

La habitación no fue limpiada, solamente medio acomodaron las sábanas y se llevaron la basura, la limpieza de habitaciones deja mucho que desear
Paolo
icon-
6.0
/10
评论于 16几周前

Expedia Group verified review

Stanza bella con letto comodo e bagno molto nuovo e spazioso. Tempo per il check in biblico con una sola persona a farlo , colazione non all’altezza e prezzo non proporzionato al servizio offerto
Anshul
icon-亲子同住
亲子同住
10.0
/10
评论于 16几周前

Expedia Group verified review

Very convenient, new hotel. Would stay again if in Zagreb
Erik
icon-
6.0
/10
评论于 17几周前

Hotels.com verified review

Loud and noisy restaurant. No atmosphere. Understaffed. Lots of tickets, enveloppes looks chaotic at the bar and check out. No minibar in room, but also nothing at the bar or a vendor machine. Asked for a digital invoice, nothing send. Deposit took few days to refund. I think some startup hick-ups. Room and bathroom are good. The shower has at least a nice closed glas shielding what prevents water floating on the tiles in the "dry"section what is mostly in other hotels. Sauna and gym are good. Parking in front of the hotel and easy to acces and close to the airport.
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Derek
icon-双人入住
双人入住
10.0
/10
评论于 18几周前

Expedia Group verified review

The hotel was easy to find by car, you drop off the end of the E 70 heading into Zagreb and its very visible. Good parking and friendly reception. Rooms clean, huge bed, and large shower but lacked a luggage stand. I believe we were in a bedroom for disabled which I had mistakenly booked. Despite the room facing traffic, the glazing kept out the noise. The reception did neglect to point out the key car is needed to be able to select the floor in the lift which seemed to catch out several others. The restaurant provided an excellent evening meal. We also had a very good hot breakfast.
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maurcio
icon-双人入住
双人入住
6.0
/10
评论于 19几周前

Expedia Group verified review

....
Ghislaine
icon-双人入住
双人入住
8.0
/10
评论于 19几周前

Expedia Group verified review

There was a smell in the hallways.
ZDRAVKO
icon-家庭
家庭
10.0
/10
评论于 19几周前

Expedia Group verified review

Ante was very friendly and professional. He recognized us when we came back a few weeks later. Also recommended us ROX across the street. It is AMAZING! Restaurant inside the gas station that is open 24 hours and has fantastic food at a very reasonable price. Seriously you will not regret staying here and walking one min to Rox.
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Zdravko
icon-家庭
家庭
6.0
/10
评论于 20几周前

Expedia Group verified review

Worst breakfast EVER! I highly suggest eating somewhere else. 50 euros was an ABSOLUTE joke. It was a scam, seriously.
Ashwini
icon-朋友和家人 好友同行
朋友和家人 好友同行
10.0
/10
评论于 20几周前

Hotels.com verified review

Clean rooms, friendly staff
ALEXANDRE
icon-双人入住
双人入住
10.0
/10
评论于 20几周前

Hotels.com verified review

Perfect for airport travel
Jose
10.0
/10
评论于 22几周前

Expedia Group verified review

Great breakfast, nice personal, decent beds. Would stay again!
Emmanuel B
icon-
10.0
/10
评论于 23几周前

Hotels.com verified review

Great personnel, installation, and breakfast. Closer to the airport than to city centre. There is a bus that goes to city centre and its stop is just across the street; however that bus only comes once every 40 minutes. Gym has weights and a bar for bench press as well as dumbbells. Kinda small, though. The sauna is a dry one with a nice atmosphere during sunset.
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Joseph
icon-双人入住
双人入住
10.0
/10
评论于 23几周前

Hotels.com verified review

Amazing clean hotel, a little far from the city centre though.
Elvira
8.0
/10
评论于 24几周前

Expedia Group verified review

It’s good near airport but distance to the city center
Thor Dagfinn
icon-
8.0
/10
评论于 25几周前

Hotels.com verified review

Helt nytt (2025) ett stykke fra sentrum, men godt valg om man bare skal overnatte. Meget god flyplass-transport. Bra frokost.
每页评论数
20
40

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