人員服務可以再加強，更親切的態度及與客人的互動。餐廳食物的水平有再提昇的空間。

整體而言臺北嘉佩樂還是一間超棒的飯店。 這次是第二次入住，check in人員問是否第一次，但是她應該在系統看得到，建議對客人說歡迎回家較佳。 Living Room的服務人員，請他送三種蛋糕各一份，竟回答其實你可以自己拿，但是客人自己去拿薑汁汽水時，已經拿好杯子與放冰塊，竟然拿了另一種杯子，說我們都用這種杯子。這樣讓住房的貴賓無所適從…

很棒

Wonderful design of room

硬體設備及空間舒適度完美，服務也非常貼心，非常有質感的六星級飯店

服務人員蔡先生，引導我進入客房，專業親切。房間非常乾淨

服務親切，謝謝Dennis與Tina的熱情關心。

服務非常好。William熱心親切認真。

中式食物的部分，有需要用到湯頭的品項都不太有記憶點。

房間格局很好，設備也很齊全， 很久沒有睡這麼好了。

Ok

I hope toothbrushes and razors are provided

Best hotel I ever stayed

Awesome spa

Sublime.

Capella was incredible. The staff were friendly and helpful, the room was beautiful and comfortable, and everything felt luxurious without being over the top. The food was excellent, and the hotel’s facilities were perfect for relaxing. Highly recommend!

All round greta hotel and staff!

Dennis Laubenstein has done a fantastic job once again. After his success elsewhere, he has brought that same magic to Taipei, leading another great team and creating a truly world-class hotel experience right here in the city. The property is stunning and the service is elite, as expected from his leadership. The only small tweak needed to hit a "perfect 10/10" would be the Asian breakfast selection. It just needs a bit more "oomph" and variety to match the incredibly high standards found in the rest of the hotel. Overall, a brilliant addition to Taiwan’s luxury scene. Highly recommended!

The design for the hotel and rooms are fabulous , but the housekeeping needs more training as a luxury hotel. The food is average not up to the standard of a five star hotel. The hospitality is great and unforgettable.

The staff’s hospitality and the clearness of the room and overall environment were top notch !