There was a last minutes confusion with booking of 3BR, which was changed to 2BR, lead to a lot of communications, waste of time and stresses for me. There was no reply to my communications to resolve the issue. There was some phone communication but the voice to was clear, but by texting the response was fast and helpful thorough the trip. My request for the discount rate was considered by email, and I will check my visa to make sure it is deducted. Access to the fob or keys were a bit confusing for me, and preferred to have some visual tips with clear steps than details in an email. The rooms and everything was good. The space was generally clean, but a few spiders on the walls. One of the washrooms, the sink and tab were blocked but by texting to the contact person, it was resolved immediately. Thanks,

Very comfortable property. Everyone was very nice. Great family spot as safe and convenient to everythink. We enjoyed our stay immensely.

Clean , quiet , good value

We had a nice couple nights at the property. Large and spacious apartment, loved that there were such amazing outdoor areas available (private patio and rooftop patio-fire pit didn’t work). 3 large bedrooms each with a dedicated use bathroom with large wonderful bathtubs and ample towels. My one negative is the cleanliness… the host sent lengthy messages 3 times about the need to be out exactly at 10am (10:15 would incur a fee and 11 an extra night) because they cleaning that needed to be done and they needed every second to complete it. There was litter under the beds, toothpaste smudges in the bathroom, some of the dishes were dirty and there was an odor in the apartment. Definitely needs more attention to the cleaning although overall it was a good space.