Personne ne nous a contacter pour le airport shuttle alors on a dû prendre un taxi

Good place to stay. Just wish the jacuzzi had more availability

It was great

Excelente opción en Cusco

Staff were fantastic and the facility is well looked after.

I would have ranked everything 5 stars, if it weren’t for the size of the rooms and the very poor quality of the beds!

Clean, conveniently located, helpful stuff , good breakfast .. it perfect choice hotel when staying in Cusco.

Excelente hotel y ubicación muy buena

Personnel tellement gentil, plusieurs petits salons pour relaxer, déjeuner délicieux, très propre et bien entretenu. Excellente localisation.

Clean room, friendly staff, good breakfast

Hotel super limpo! Estão de parabéns.

Quarto extremamente limpo, não sei se o hotel é novo ou se realmente a conservação está nota 1000. Atendentes muito atenciosos, nos ajudarem a verificar se o carro passava na altura da garagem. Tem chá pra altitude a disposição o dia todo. Muito silencioso. Hotel perto do centro, ótimo pra desbravar Cusco.

Excelente ubicación, la atención del personal muy atentos, siempre con una sonrisa, el desayuno muy completo y variado, cenamos varias veces y la comida deliciosa. Te preparan el desayuno para llevar si tienes que salir temprano por algún tour. Super recomendado este hotel y quiero destacar la atención de todo el equipo pero en especial a don German en el restaurante por su fina y amable atención Me volvería a hospedar sin duda en este hotel de nuevo con toda mi familia

Good

This is a great hotel to stay of you're in Cusco. The staff is very attentive, the property is clean and smells soooo good. We arrived before check in and they had coca and munya tea ready for guests, in case you were struggling with the altitude. The breakfast options are very good too and though it's not in the middle of Plaza de Armas, the walk is not too far away and you still have access to a lot of businesses that are close by.

Great restaurant. Good variety for the daily breakfast buffet. Clean rooms. Friendly and helpful staff. I tried practicing my Spanish but since most of the desk staff and restaurant staff speak some English, it was faster to communicate in English. And less painful for the staff too. I would definitely recommend this hotel for visitors to Cusco.

Great customer service. Great location

The hotel was clean and the staff was very helpful and kind. However, the hotel itself is poorly designed. To start, there is terrible ventilation in the guest rooms. My room was stuffy and uncomfortable the whole time, and I can’t imagine how much worse it could have been for anyone struggling with the altitude in Cusco as well. The showers were also terrible. There is nothing at the bottom of the shower that prevents the water leaking out of the shower so we had to build a dam of towels to prevent the whole bathroom from flooding. The shower temperature was also finicky - it was lukewarm and then would randomly switch to hot. It should not be that difficult to get a consistently hot shower for anyone staying here. Lastly, some of the rooms are designed so they face inward to the hotel restaurant and lobby. If you have one of these rooms, you have no privacy or have to keep the window shades down the whole time and stay in a dark room with no natural light. Overall, as much as I appreciated the staff and the service,I would not recommend this hotel to others. Poorly designed, and I did not enjoy my stay

The room was spacious, clean and quiet. The food and service was great too.

Habitación limpia y cómodas Sobre el desayuno muy corto el tiempo podrían agregar más na hora